You will be driving Annual Recurring Revenue (ARR) & Monthly Recurring Revenue (MRR) growth for Data Care Program (DIY Software)
You will responsible for increasing the Life-Time Value of the Customer
Managing Customer Life-cycle management after sales
Create a system and process to identify customers who have high potential of churn,up-sell, and down-sell.
Work with marketing to design and implement campaigns to educate our customers to minimize churn
You will be responsible to increase the Average Revenue per User (ARPU) everyyear, thus increasing the net ARR growth.
You will be responsible for setting & managing the Products on all our E-commerce platform.
Key Skills :
Demonstrable evidence of ability to make things happen in a cross functional matrix environment
Numerate and Articulate tell the story using data and vice versa
Demonstrated experience building strong relationships with key internal and external stakeholders, with experience working cross-functionally to drive results
Experience:
Total 6 to 8 years of experience with 5+ years of relevant experience, with demonstrated success leading in eCommerce ideally in an International Business environment
Working knowledge of GA4
Qualifications :
Any Graduate with good Analytical & Technical bend of mind [MBA preferred]
