We are looking for an Ecommerce Marketplace Specialist to drive the growth and performance of our brands across leading online marketplaces such as Amazon, Flipkart, Myntra, AJIO, Nykaa Fashion, and quick-commerce platforms.
The role will be responsible for managing end-to-end marketplace operations, improving product visibility and conversion, optimizing advertising campaigns, executing promotional initiatives, and generating actionable insights to maximize sales, profitability, and customer experience.
Key Responsibilities
- Manage end-to-end operations across ecommerce marketplaces, ensuring seamless execution and business growth.
- Conduct regular catalogue audits to maintain listing accuracy, content quality, pricing consistency, and inventory availability.
- Monitor marketplace performance and prepare daily, weekly, and monthly reports with actionable business insights.
- Plan, execute, and optimize marketplace advertising campaigns while managing budgets to maximize ROAS and profitability.
- Identify opportunities to improve sales, traffic, conversion rates, product visibility, and overall marketplace performance.
- Monitor key marketplace KPIs including sales, revenue, traffic, conversion rate, ACOS/TACOS, ROAS, returns, ratings, reviews, and inventory health.
- Execute promotional campaigns, deals, offers, and seasonal marketplace events.
- Ensure timely execution of new product launches, catalogue updates, pricing changes, promotions, and marketplace initiatives.
- Work closely with Supply Chain, Creative, Catalog, Customer Experience, and Performance Marketing teams to execute business priorities.
- Monitor inventory levels and coordinate with relevant teams to minimize stock-outs and ensure marketplace availability.
- Track competitor pricing, promotions, assortment, visibility, and marketplace activities to identify growth opportunities.
- Ensure compliance with marketplace policies and maintain strong seller performance standards.
- Identify operational gaps and implement process improvements to improve efficiency and marketplace performance.
- Use data and marketplace analytics to develop recommendations and drive continuous business growth.
Key Skills & Competencies
- Strong understanding of ecommerce marketplace operations and business management.
- Hands-on experience with platforms such as Amazon, Flipkart, Myntra, AJIO, Nykaa Fashion, and/or quick-commerce marketplaces.
- Strong understanding of marketplace advertising, including Sponsored Ads, campaign optimization, ACOS, TACOS, ROAS, and budget management.
- Strong analytical and problem-solving skills with the ability to convert data into actionable business insights.
- Good understanding of ecommerce metrics including GMV, revenue, traffic, conversion, ASP, returns, ratings, inventory health, and profitability.
- Strong Excel/Google Sheets skills and comfort working with large datasets.
- Excellent cross-functional coordination and stakeholder management skills.
- Strong attention to detail and ownership of business outcomes.
- Ability to work in a fast-paced, target-driven environment.
Experience & Qualifications
- 3-4 years of experience in ecommerce marketplace management, marketplace growth, digital commerce, or a similar role.
- Experience managing marketplace operations for consumer, fashion, lifestyle, beauty, or D2C brands will be preferred.
- Graduate degree in Business, Marketing, Commerce, or a related field.
- Experience with marketplace seller/vendor portals and advertising platforms is highly desirable.
