Ecommerce Manager (Marketplaces & Quick Commerce)

Dog-O-Bow is a rapidly scaling pet care brand operating across marketplaces, quick commerce platforms, and D2C. We've built a strong multi-channel presence across Amazon, Flipkart, Blinkit, Swiggy Instamart, Supertails, and our own website, and are now focused on aggressively scaling revenue and profitability.

We're a lean, execution-focused team where ownership is high, decisions are quick, and performance drives everything. This role is for someone who wants to build, solve, and directly impact business growth.

We are looking for a hands-on Ecom & Qcom Manager to take complete ownership of our marketplace and quick commerce business. This is a high-impact role covering everything from operations and ads to P&L and growth.

• End-to-end management of Amazon, Flipkart, Supertails, Blinkit, Swiggy Instamart, and Shopify (D2C)
• Listing creation, keyword optimization (SEO), A+ content, and catalog hygiene
• Category benchmarking, competitor tracking, and trend analysis

• Manage FBA shipments, GRNs, reconciliation, and replenishment planning
• Inventory forecasting based on sales velocity, seasonality, and platform trends
• Maintain optimal inventory levels across all channels (minimize stock-outs & overstocking)
• Coordinate with warehouses/3PLs for smooth fulfillment and dispatch

• Run, optimize, and scale ads (Amazon PPC, Flipkart Ads, etc.)
• Improve TACoS/ACoS while driving revenue growth
• Plan and execute deals, coupons, and platform campaigns
• Drive organic growth via keyword ranking, SEO, and content optimization

• Track platform-wise P&L, commissions, logistics costs, and hidden charges
• Implement dynamic pricing strategies across platforms
• Improve contribution margins via ads efficiency, pricing, and cost controls
• Identify underperforming SKUs and take corrective actions

• Deep dive into platform dashboards (Amazon Business Reports, Flipkart Insights, etc.)
• Track KPIs: sales, conversion rate, sessions, TACoS/ACoS, inventory turnover
• Build weekly/monthly performance reports with actionable insights
• Identify growth opportunities (new SKUs, bundles, pricing gaps, channel expansion)

• Manage reviews, ratings, and Q&A sections proactively
• Improve product ratings and reduce negative feedback
• Analyze return reasons and fix root causes (product, listing, logistics)
• Drive repeat purchases via CRM, WhatsApp, and email (for D2C)

• Track settlements, receivables, and payment cycles across platforms
• Identify discrepancies (lost inventory, excess fees, returns abuse)
• Raise and manage claims (especially Amazon FBA reimbursements)

• Own product positioning: titles, images, videos, and A+ content
• Coordinate with design/content teams for high-conversion creatives
• Continuously A/B test listings to improve CTR and conversion rates

• Liaise with marketplace account managers for growth opportunities
• Ensure participation in all key sale events and category campaigns
• Stay updated with platform policies and algorithm changes

• Identify and onboard new marketplaces / Q-commerce platforms
• Plan and execute new product launches across all channels
• Drive visibility and traction during launches

• Build SOPs for repeatable workflows (ads, inventory, reporting)
• Implement tools and automation for efficiency and scale

• Ensure adherence to platform policies and guidelines
• Monitor account health and resolve suspensions/issues proactively

• Stabilize operations across all platforms (inventory, listings, ads)
• Reduce stock-outs and improve inventory planning accuracy
• Identify and plug leakages in ads spend, fees, and returns

• Achieve consistent revenue growth (15–25% MoM)
• Improve TACoS/ACoS while scaling sales
• Increase conversion rates via listing/content optimization
• Reduce return rates and improve product ratings

• Strong control over platform-wise P&L and contribution margins
• Build predictable growth engines across marketplaces and D2C
• Successfully launch and scale new SKUs/channels
• Establish SOPs and scalable systems

• Revenue (platform-wise & total)
• TACoS / ACoS
• Conversion Rate
• Inventory Turnover & Stock-Out %
• Contribution Margin
• Return Rate & Product Ratings

• 2–5+ years of hands-on experience in e-commerce / quick commerce
• Strong experience with Amazon (FBA is a must), Flipkart, and Q-commerce platforms
• Data-driven mindset with strong Excel/analytics skills
• Ability to manage multiple platforms and SKUs simultaneously
• High ownership mindset — this is a growth role, not just execution

• High ownership role with direct impact on revenue and growth
• Opportunity to scale a multi-channel brand across marketplaces and Q-commerce
• Fast-paced, execution-driven environment with real learning
• Performance-driven culture with strong upside for the right candidate