Ecommerce Executive

Company Description Founded in 2008 in India, Shish Jewels Ltd. (Official) specializes in premium Hip Hop and custom diamond jewelry, combining bold designs with expert craftsmanship and modern production. The company operates with a strong workforce of 500+ professionals and maintains 10+ international corporate offices to serve clients worldwide. Shish Jewels is an award-winning brand, recognized with the GJEPC Award and certified by the Responsible Jewellery Council for ethical and sustainable practices. The business focuses on heavy iced-out pieces, unique pendants, and personalized custom designs, supported by strict quality control and competitive manufacturer-direct pricing. Applicants can expect to join a company that values reliability, on-time delivery, and long-term partnerships in the global jewelry market.

Location: Sachin, Surat

Experience: 1–3 Years

Salary: ₹20,000–₹30,000/month

Industry: Jewellery Manufacturing & Export

Role Description The Ecommerce Executive role is a full-time, on-site position based in Chorasi. The role involves managing online product listings, optimizing content and imagery, and ensuring accurate pricing and inventory updates across ecommerce platforms. Responsibilities include monitoring online sales performance, analyzing customer behavior and market trends, and coordinating with sales, production, and marketing teams to support promotions and new product launches. The Ecommerce Executive will handle customer inquiries related to online orders, support account management for key online partners, and contribute to strategies that enhance conversion rates and customer experience. The position requires regular reporting on ecommerce metrics and participation in team meetings to align online operations with overall business goals.

• Manage jewellery products on Etsy, eBay, Shopify & Amazon.
• Create and optimize product listings, titles, descriptions, images, tags & keywords.
• Manage orders, inventory, pricing and product updates.
• Handle international customer queries, orders, returns and reviews.
• Coordinate with Sales, Production, Dispatch & Logistics teams.
• Monitor competitors, jewellery trends and marketplace performance.
• Prepare basic e-commerce sales and performance reports.
  

• Experience with Etsy & eBay marketplace management.
• Knowledge of jewellery products and specifications.
• Product listing, marketplace SEO & keyword optimization.
• International customer handling and communication.
• MS Excel / Google Sheets.
• Good English communication and coordination skills.
• Attention to detail and strong follow-up skills.
• Preferred: Experience in jewellery e-commerce and international markets