ECM Administrator (Documentum & Alfresco)

1. Role Summary

The ECM Administrator will support the ECM Systems Study for SEI, working alongside senior

assessors and architects to perform environment discovery, documentation, and technical

baselining of SEI's Documentum and Alfresco ecosystems.

This role requires strong handson administrative knowledge of both platforms, the ability to

collect and validate system information, analyze configuration and operational data, and

contribute to asis mapping, gap identification, and migration/consolidation readiness

assessment.

2. Key Responsibilities

A. Support the ECM System Study (Primary Responsibility)

Assist in the technical discovery of SEI's Documentum and Alfresco environments.

Conduct environment walkthroughs, gather system details, and validate configurations.

Collect data for architecture mapping, including servers, repositories, indexes,

integrations, and workflows.

Perform inventory extraction: object counts, storage footprint, content types, metadata,

permissions, and ROT indicators.

Support the creation of asis documentation, including environment diagrams, system

matrices, and configuration summaries.

Participate in workshops with SEI SMEs to understand usage, issues, and operational

nuances.

B. Documentum Administration Tasks

Review and report on current Content Server configurations, docbase structure,

repository partitions, and storage.

Support understanding of:

o D2 / Webtop / xCP configurations

o xPlore index topology and health

o Jobs, methods, workflows, and retention rules

Extract logs, job outputs, indexing status, and repository statistics for assessment.

Validate access models (ACLs, groups, roles) and audit settings.

C. Alfresco Administration Tasks

Document ACS repository structure, Solr index configuration, and transformation

pipelines.

Extract system usage, volumes, content models, and customizations

(AMPs/Extensions).

Review scheduler jobs, workflows (Activiti), and permissions structures.

Provide insights on upgrade paths, stability issues, and operational patterns.

D. Operational & Performance Insights

Gather data on system performance, indexing delays, error rates, job failures, and

uptime.

Validate backup/restore processes and DR configurations (RTO/RPO).

Provide operational logs for performance tuning and gap analysis.

E. Integration, Security & Compliance Support

Document connectors, APIs (CMIS, REST, DFC), and integration flows with

upstream/downstream systems.

Extract SSO/LDAP/SAML configuration details.

Review content classification, security groups, and records management settings.

F. Collaboration & Reporting

Work closely with senior ECM assessor(s) to produce:

o Discovery reports

o Inventory sheets

o Asis architecture documentation

o Configuration snapshots

Assist in risk identification, gap logging, and readiness scoring.

Participate in daily/weekly study meetings and provide technical inputs.

3. Required Skills & Experience

Technical Skills

510 years handson experience administrating Documentum environments:

o Content Server, D2, Webtop, xPlore, DA, lifecycles, workflows

35 years working with Alfresco:

o Repository, Solr, Share/ACS, content models, workflows

Strong experience in:

o CMIS, REST APIs

o Metadata & taxonomy concepts

o Records management and retention

o Indexing, renditions, job scheduling

Comfortable extracting configs, logs, and system data for analysis.

Platform & Infrastructure

Good understanding of Linux/Windows hosting environments

Experience with Oracle/Postgres/SQL Server

Familiarity with application servers (Tomcat/JBoss/WildFly)

Soft Skills

Excellent documentation and attention to detail

Ability to work with architects, business SMEs, and operational teams

Strong communication and clarity in presenting system findings

Organized and disciplined in following structured discovery processes

4. Preferred Certifications

Documentum Administrator (or similar)

Alfresco Certified Engineer/Administrator

ITIL Foundation (advantageous)

5. Key Success Indicators

Accurate and complete data extraction across Documentum & Alfresco

Clear documentation of technical configurations and dependencies

Zero critical gaps in environment discovery

Effective collaboration with SEI stakeholders and senior assessors

Contribution to a highquality asis assessment pack

6. Role Differentiator

Unlike a regular ECM Administrator, this role emphasizes system study, diagnostics,

documentation, and analysis, not daily operationstargeted specifically to help SEI prepare for

future consolidation, optimization, or migration initiatives.