E-Commerce Executive(Male/Female) Graduates with a minimum 3-5years of experience in Jewellery industry for reputed Jewellery showroom in Chennai.
Responsibilities:
- Coordinate with other teams on the execution of brand, marketing and e-commerce activities.
- Enhancing the overall customer experience in terms of in-house store and virtual customers.
- Managing and updating the look and feel and performance of the company Website and eCommerce.
- Manage, Monitor & maintain products Portfolio and functionality of website
- Efficiently upload and manage products in the backend system, ensuring accuracy and completeness.
- Regularly update product prices to reflect current market trends and business strategies.
- Timely update banners and promotional content on the platform to enhance user engagement.
- Execute effective WhatsApp marketing campaigns, including message creation and dissemination.
- Conduct data analysis and segment customers to send targeted messages, contributing to customer retention and acquisition.
- Establish and maintain partnerships with logistic partners to ensure smooth and timely delivery of goods.
- Proactively send out promotional messages on WhatsApp, aligning with marketing strategies and sales goals.
- Develop and manage a WhatsApp bot to enhance customer interaction and streamline communication.
- Stay updated on industry trends and suggest innovative ideas to improve the overall e-commerce experience.
- Has strong command of English and ability to write engaging product descriptions, with excellent grammar and punctuation that include SEO rich keywords.
- Implement the customer loyalty programmes and e-commerce activities.
- Observe the sales, promotions, marketing and social media activities over digital platforms.
- Provide specialized knowledge and insights to the development of technology strategy.
- Track and report the business outcome of data-driven insights.
- Ensuring seamless end-to-end integration of the e-commerce business
Requirements:
- 1. Bachelor's degree in Business, Marketing, or related field.
- 2. Proven experience in e-commerce operations with a focus on product management and marketing.
- 3. Proficiency in using e-commerce platforms and content management systems.
- 4. Strong analytical skills for data analysis and customer segmentation.
- 5. Excellent communication skills, especially in crafting compelling WhatsApp marketing messages.
- 6. Ability to collaborate with cross-functional teams and external partners.
- 7. Detail-oriented with a proactive approach to problem-solving.
- 8. Familiarity with the latest e-commerce trends and technologies.
For further information pls contact HR - 8754434443
Also please share your CV, work details and portfolio mail id - [Confidential Information]
Konika Jewellery
HR Manager
