E-commerce Operations Executive

About Us:

We are an award-winning sustainable lifestyle brand founded by IIM Calcutta Alumni with both global and domestic presence across all major marketplaces. With a strong commitment to promoting a zero-waste lifestyle, we are looking for a dynamic and detail-oriented individual with exceptional multitasking abilities and a proactive attitude to join our team. This role will involve managing E-commerce operations and ensuring smooth execution, helping to maintain the efficiency.

The person in this role will be working on all our major e-commerce and quick commerce channels and will be responsible for driving growth in coordination with the senior management.

Roles & Responsibilities:

• Manage product listings, content hygiene, audits, and compliance across marketplaces such as Amazon, Flipkart, Myntra and Quick Commerce channels as well as the website.
• Manage end-to-end operations for Nykaa, Ajio, and First Cry - including listings, stock, promotions, and drive sales growth through regular coordination and execution
• Handle order fulfillment & operations across all channelsensuring timely processing, dispatch, and delivery.
• Coordinate with channel partners on operational tasks, including purchase orders, SOP creation and adherence, and shipments.
• Generate and analyze operational and sales reports to monitor performance and identify improvement areas.
• Resolve order-related issues and escalations in coordination with internal teams and external channel partners.
• Handle bulk and corporate order operations, including processing, shipment tracking, and client coordination.

Skills:

• Basic knowledge of e-commerce platforms and marketplace operations
• Strong communication and cross-functional coordination skills
• Proficient in Excel and Google Sheets for inventory and order management
• Effective multitasking and time management abilities
• Detail-oriented with a focus on process accuracy and timely execution

Qualifications:

• Graduate in any stream (Commerce, Business, or related preferred).
• Prior experience in ecommerce operations or B2B support is a plus.
• Basic technical know-how of order management systems or ERP tools preferred.

Interested candidates are invited to send their resume, portfolio, to [Confidential Information]

Location: Ahmedabad, Gujarat, India

A little bit about us:

Winner - Most Sustainability Focused Startup

https://yourstory.com/2022/05/genius-energy-wins-amazon-ambhav-entrepreneurship-challenge-2022/amp

Runners up - Amazon Global Accelerator

https://yourstory.com/2022/09/amazon-propel-startup-accelerator-winners-solethreads-ecoright/amp

Logical Indian

https://thelogicalindian.com/responsiblebusiness/meet-these-ecopreneurs-who-are-helping-environment-34872

Economic Times

https://economictimes.indiatimes.com/small-biz/entrepreneurship/meet-the-eco-entrepreneurs-trying-to-make-the-earth-a-cleaner-place/all-eyes-on-the-environment/slideshow/80267016.cms

Social Samosa Superwomen Class of 2024

https://www.linkedin.com/posts/socialsamosa-com_social-samosa-superwomen-class-of-2024-activity-7184082450472484865-Mcft/

Featured in Elle

https://elle.in/10-home-grown-tote-bag-labels-to-invest-in/

Featured in Grazia

https://www.grazia.co.in/fashion/all-the-new-accessory-launches-were-eyeing-10023.html

Winner - Most Sustainability Focused Startup

https://yourstory.com/2022/05/genius-energy-wins-amazon-ambhav-entrepreneurship-challenge-2022/amp