E-commerce Operations Associate (D2C brand)

Company: Aranqa

Location: Lower Parel, Mumbai

Experience: min 1 year (D2C / fashion / jewellery preferred)

About Aranqa

Aranqa is a premium Indian occasionwear jewellery brand creating pieces for celebrations — weddings, festivals and special moments. Positioned between mass imitation jewellery and precious jewellery, we focus on high-quality designs inspired by Indian craftsmanship and silhouettes built for the modern woman.

Built on a 25+ year jewellery supply chain advantage and a modern D2C approach, Aranqa is expanding its core team ahead of the festive and wedding season. You'll work closely with leadership with experience spanning D2C operations, merchandising and supply chain excellence with brands such as Pernia's Pop-Up Shop and Isharya

Responsibilities

• Manage end-to-end operations including daily order processing and fulfilment via Shopify + marketplaces and Shiprocket
• Manage and track inventory status and coordinate restocks with vendors
• Manage catalogue uploads and updates on Shopify
• Handle customer conversations across WhatsApp and Instagram
• Create and maintain weekly operational reports
• Share consumer insights and suggest process improvements

Who You Are

• Detail-oriented, proactive and organised
• Comfortable managing multiple workflows independently
• Confident interacting with customers
• Prior D2C / ecommerce operations and Shopify knowledge experience required
• Background in fashion / jewellery preferred

Why This Role

This is a high-ownership role offering direct exposure to how a premium D2C brand scales across online and offline channels. Strong performers will have the opportunity to grow into owning a category or operational vertical within the business over time, or explore brand/category management roles within the broader ecommerce ecosystem.

If you thrive on building structure in chaos and want to work with a growing D2C brand, email [Confidential Information] with a short note on why you'd be a strong fit.