Job description
Job Title: E-commerce Executive
Company: Greenblocks India Gardening PVT LTD
Location: Bhopal
Job Type: Full-time, Work from Office
Salary: 10,000 - 15,000 per month
Timing: 9 AM to 6 PM
About Greenblocks India Gardening PVT LTD:
Greenblocks India Gardening PVT LTD is a leading player in the horticulture and gardening industry, committed to providing high-quality gardening solutions to enthusiasts across India. Established in 2020, our company has rapidly grown to become a trusted name, selling a diverse range of gardening products, live plants, tools, and accessories.
Responsibilities:
- Product Listing: Manage the seamless listing of products on popular e-commerce portals such as Amazon and Flipkart, ensuring accurate and appealing product presentations.
- Order Processing: Daily monitoring of both Amazon and Flipkart portals, processing and dispatching orders efficiently, and ensuring timely shipments.
- Review Management: Monitor and maintain customer reviews and other essential metrics on e-commerce platforms to enhance the company's online reputation.
- Coordination: Collaborate with cross-functional teams to ensure the smooth packing and delivery of high-quality products, maintaining a cohesive workflow.
- Customer Communication: Draft and send emails and messages to customers, addressing inquiries, providing updates, and ensuring a positive customer experience.
- Daily Operations: Undertake various daily tasks including stock maintenance, report generation, sourcing, and overseeing the warehouse team to ensure optimal efficiency.
- Market Analysis: Identify market opportunities and trends, providing insights to enhance product offerings and stay ahead of the competition.
- Product Innovation: Proactively seek and evaluate new product ideas, presenting recommendations for expanding the company's product portfolio.
Qualifications:
- Previous experience in e-commerce operations, product listing, and order processing.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication abilities.
- Familiarity with Amazon and Flipkart platforms is a plus.
- Analytical mindset with the ability to identify market trends.
- Proficient in MS Office applications.
- Self-motivated and able to work independently.
