Job Title: E-commerce Executive
Company: Otrix Life Science LLP
Experience: 1 to 3 Years
Industry: Personal Care / Beauty
Location : Ahmedabad
Job Description
We are seeking a proactive and detail-oriented
E-commerce Executive to manage and optimize our brand's presence across leading online marketplaces. The ideal candidate will have a solid background in e-commerce operations within the personal care or beauty industry, with hands-on experience in managing listings, orders, inventory, and reporting.
Key Responsibilities
Marketplace Management:
- Handle backend operations across platforms like Amazon, Flipkart, Myntra, TATA CLiQ, Nykaa, Ajio, Shopify, etc.
- Create, update, and maintain product listings with high accuracy and consistency.
- Regularly refresh product images and content to ensure listings remain competitive and attractive.
Order Management
- Monitor incoming orders for accuracy in pricing and product details.
- Coordinate with the warehouse to ensure timely order fulfillment as per marketplace SLAs.
- Liaise with account managers from marketplaces to resolve operational challenges.
Inventory Management
- Manually or automatically update stock levels across all platforms.
- Monitor fast-moving SKUs and coordinate restocking to avoid stock-outs.
- Analyze sales trends to optimize inventory planning.
Daily Operations & Coordination
- Collaborate with internal teams including marketing, accounts, and customer support for smooth e-commerce functioning.
- Ensure alignment between marketplace activities and brand goals.
Reporting
- Prepare and share Daily Sales Reports (DSR).
- Conduct in-depth sales performance analysis to support decision-making.
Warehouse Coordination
- Track and ensure timely dispatch of B2B and B2C orders as per defined TAT and SLA.
Marketing & Promotions
- Support in executing digital marketing activities like Product Listing Ads (PLA), Amazon Marketing Services (AMS), Flipkart Ads, etc.
- Assist in implementing visibility-boosting strategies to meet platform-specific targets.
Sales Growth
- Work towards achieving monthly and quarterly sales targets.
- Stay updated with trends and developments in the e-commerce ecosystem.
Requirements
- 1 to 3 years of experience in e-commerce operations, preferably in the personal care or beauty industry.
- Strong knowledge of leading marketplaces such as Amazon, Flipkart, Myntra, Nykaa, Ajio, Tata CLiQ, and Shopify.
- Proficiency in MS Excel, Google Sheets, and tools like Google Analytics.
- Excellent communication and coordination skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Detail-oriented with a strong sense of ownership.
