E-commerce Catalog Specialist

Company: Fegmo Inc.

Location: India (Remote)

Employment Type: Full-time

Experience: 3–5 years preferred

About Fegmo

Fegmo is an AI technology startup building intelligent product catalog infrastructure for retailers, brands, and e-commerce businesses.

Our platform helps businesses transform product data into accurate, enriched product information, images, videos, and digital content at scale.

We work with enterprise customers to simplify product catalog management, automate content production, and improve the quality and consistency of product information across digital channels.

About the Role

We are looking for a detail-oriented E-commerce Catalog Specialist to join our growing team in India.

You will be responsible for managing product catalog operations, configuring customer accounts on the Fegmo platform, executing AI-assisted content generation workflows, and ensuring the accuracy and quality of customer deliverables.

This is a hands-on operational role combining product data management, digital asset production, quality assurance, and customer platform support.

You will work closely with Fegmo's design, product, engineering, and customer-facing teams to support both new and existing enterprise customers.

Key Responsibilities

1. Product Catalog Management

• Configure and maintain customer catalogs within the Fegmo platform.
• Set up product families, categories, attributes, and catalog structures.
• Import, clean, organize, and validate product data using Excel, Google Sheets, and CSV files.
• Identify and resolve missing, duplicate, inconsistent, or incorrectly mapped product information.
• Maintain accurate SKU-level records and organized product data.

2. AI Content and Digital Asset Production

• Execute bulk AI-assisted image, video, and product content generation workflows using Fegmo's platform.
• Configure and apply approved content templates according to customer requirements and brand guidelines.
• Monitor generation jobs, investigate failed outputs, and manage regenerations when necessary.
• Organize product photographs and digital assets, ensuring they are correctly associated with product records.
• Collaborate with the design team to refine output quality and apply approved visual standards.

3. Content Verification and Quality Assurance

• Review generated product descriptions, attributes, and images for accuracy, consistency, and completeness.
• Verify English product content against packaging information, customer-provided data, and other approved sources.
• Follow established verification procedures for content in other languages, escalating uncertain cases for specialist review.
• Identify unsupported product claims, incorrect attributes, visual inconsistencies, and missing information.
• Ensure deliverables satisfy Fegmo's internal quality standards and customer requirements.

4. Customer Platform Operations

• Support onboarding and configuration of new customer accounts.
• Execute customer-specific catalog setup, content production, and data-processing activities.
• Track production progress, customer feedback, quality issues, and pending deliverables.
• Investigate platform-related issues and coordinate resolutions with engineering and product teams.
• Support ongoing catalog updates and operational requests from existing customers.

5. Workflow Management and Process Improvement

• Maintain accurate production trackers, task records, and issue logs using Jira and spreadsheets.
• Coordinate with internal teams to meet project timelines and delivery commitments.
• Document standard operating procedures for recurring catalog workflows.
• Identify opportunities to improve efficiency, accuracy, and automation.
• Support multiple customer accounts while maintaining consistent quality standards.

Required Qualifications

• 3–5 years of relevant experience preferred, with a minimum of 2 years of hands-on experience in e-commerce catalog management, product content operations, or marketplace operations.
• Practical experience managing product catalogs, digital assets, and structured product information.
• Strong proficiency in Microsoft Excel or Google Sheets, including VLOOKUP/XLOOKUP, filters, data cleaning, and bulk imports.
• Familiarity with e-commerce platforms, catalog management systems, or product content management tools.
• Experience handling high-volume product data and maintaining strong accuracy standards.
• Excellent attention to detail and ability to identify errors or inconsistencies.
• Strong written and verbal English communication skills.
• Comfort learning new software platforms and using AI-assisted tools.
• Ability to work independently, manage priorities, and coordinate across multiple teams.
• Good problem-solving skills and a proactive approach to resolving operational issues.

Preferred Qualifications

• Experience with Product Information Management (PIM) or Digital Asset Management (DAM) systems.
• Familiarity with platforms such as Shopify, Amazon Seller Central, Flipkart, or similar e-commerce systems.
• Experience using generative AI tools for content or image production.
• Basic knowledge of Photoshop, Figma, Canva, or other digital design tools.
• Experience in grocery, consumer packaged goods (CPG), retail, or enterprise product catalogs.
• Familiarity with Jira or similar project management tools.
• Experience supporting international customers or working with distributed teams.

What Makes Someone Successful in This Role

You will be successful if you:

• Enjoy working with structured product data and digital content.
• Can handle hundreds or thousands of product records without compromising accuracy.
• Are comfortable learning new AI and software tools.
• Have a strong eye for detail and care about the quality of finished work.
• Take ownership of problems and follow them through to resolution.
• Can balance production work, customer requests, and quality checks efficiently.
• Look for opportunities to improve processes rather than repeatedly performing avoidable manual tasks.

What This Role Is Not

This is not primarily a graphic design, social media marketing, creative copywriting, or AI engineering position.

We are looking for someone with practical e-commerce catalog operations experience who can use modern technology to produce and maintain high-quality product content at scale.

Why Join Fegmo

• Work with emerging AI technologies applied to real enterprise commerce problems.
• Gain hands-on experience with modern product catalog and content-generation platforms.
• Work directly with a growing team building technology for retailers and brands.
• Take ownership of meaningful customer operations and production workflows.
• Help establish scalable processes as Fegmo expands its enterprise customer base.

Compensation: Commensurate with relevant experience and skills.

Location: Remote, India.

• Employment: Full-time.