E-commerce associate

Job Summary:

We are looking for a proactive and detail-oriented E-commerce Associate to manage and support our online sales operations across various marketplaces and platforms. The ideal candidate should have good knowledge of e-commerce operations, product listing, order management, and customer coordination.

Key Responsibilities:

• Manage product listings on e-commerce platforms and the company website.
• Upload product images, descriptions, pricing, and inventory details.
• Coordinate order processing, dispatch, returns, and tracking updates.
• Monitor stock availability and update inventory regularly.
• Handle customer queries and resolve issues related to orders and products.
• Coordinate with logistics and warehouse teams for smooth order fulfillment.
• Assist in planning online promotions, offers, and sales campaigns.
• Maintain accurate records and generate reports related to sales and orders.
• Ensure marketplace standards and timelines are maintained.

Requirements:

• Bachelor's degree in any discipline.
• 1–2 years of experience in e-commerce operations preferred.
• Basic knowledge of platforms like Amazon, Flipkart, Myntra, Shopify, etc.
• Good communication and coordination skills.
• Proficiency in MS Excel and basic computer operations.
• Strong attention to detail and organizational skills.

Preferred Skills:

• Knowledge of the fashion/apparel industry.
• Ability to multitask and work in a fast-paced environment.
• Basic understanding of digital marketing and online marketplaces.