E-commerce and website Manager

CTC- 10 LPA

Location : Bommanahalli, Bangalore ( Local candidates only )

Main Responsibilities:

• Manage the WordPress/WooCommerce back end of company, Fibre Bio and three group-order
• websites.
• · Create and update products, prices, categories, images, stock information and website content.
• · Regularly test website functionality, including mobile experience, product pages, checkout, payments and
• customer emails.
• · Prepare, test and manage each group-order website before launch and throughout the order period.
• · Maintain clear checklists and processes for recurring group orders so that nothing important is missed.
• · Act as the main day-to-day contact with our external development agency (Appycode): explain
• requirements, follow up tasks, test completed work and ensure issues are resolved.
• · Identify website problems proactively rather than waiting for customers or the team to report them.
• · Work closely with the Content & Communications Manager to ensure campaigns, launches and new
• content are correctly implemented on the websites.
• · Prepare regular website and e-commerce reports covering sales, orders, traffic, conversion, products and
• key issues.
• · Turn reporting into useful observations and recommendations for the team.

What We Are Looking For

· Around 3–5 years of relevant experience, ideally with WordPress and WooCommerce.

· Strong attention to detail and excellent organisational skills.

· Comfortable managing an e-commerce back end independently.

· Good understanding of online customer experience and basic digital analytics.

· Able to communicate clearly with an external development/technical team.

· Good English, both written and spoken.

· Proactive: someone who notices problems and opportunities without needing constant instructions.

· Coding is NOT required. Basic technical understanding is a plus.