Job Title: E-commerce Account Manager
Location: Noida
Experience:
- 2-6 years of experience in E-commerce Account Management or Marketplace Operations.
- Hands-on experience with Amazon, Flipkart, Nykaa, Myntra, Ajio, and other marketplaces.
- Experience in furnishings, home décor, or lifestyle products preferred.
Job Description:
We are looking for a results-driven E-commerce Account Manager to manage and grow online marketplace accounts for furnishings products. The role involves end-to-end ownership of marketplace performance, including account management, catalog optimization, advertising, operations, and analytics to drive revenue growth and brand visibility.
Key Responsibilities:
1. Account & Brand Management:
- Manage end-to-end e-commerce accounts across platforms such as Amazon, Flipkart, Nykaa, Myntra, Ajio, etc.
- Develop and execute growth strategies to improve revenue, visibility, and market share for assigned brands.
- Build and maintain strong relationships with marketplace category managers to secure promotions, campaigns, and enhanced visibility.
- Ensure brand consistency across all platforms.
2. Catalog & Content Optimization:
- Create, upload, and optimize product listings including titles, descriptions, bullet points, keywords, and images.
- Manage A+ Content, Brand Stores, and enhanced content to improve conversion rates.
- Ensure catalog accuracy, compliance, and best-in-class presentation.
3. Marketing & Growth Strategy:
- Plan and manage Amazon PPC, Flipkart Ads, Sponsored Ads, and platform-specific marketing tools.
- Monitor campaign performance and optimize budgets for maximum ROI.
- Conduct competitor analysis and identify new growth and expansion opportunities.
4. Operations & Inventory Management:
- Monitor inventory levels and coordinate replenishment to avoid stock-outs or overstocking.
- Manage pricing strategy, discounts, offers, and margin optimization.
- Coordinate with internal teams for smooth order fulfillment and issue resolution.
5. Reporting & Analytics:
- Track and analyze sales, traffic, conversion rates, and advertising performance.
- Prepare weekly and monthly performance reports for management.
- Identify trends, insights, and actionable opportunities for continuous improvement.
Required Skills & Qualifications:
- 2-6 years of experience in E-commerce Account Management or Marketplace Operations.
- Hands-on experience with Amazon, Flipkart, Nykaa, Myntra, Ajio, and other marketplaces.
- Strong understanding of PPC advertising, catalog optimization, and retail operations.
- Analytical mindset with proficiency in Excel / Google Sheets.
- Experience in furnishings, home décor, or lifestyle products preferred.
- Strong communication and stakeholder management skills.
