Performance tuning of Dynatrace application and finding automation methods
Configuring the Collectors ,Web agents, Host agents
Train users on best practices and Dynatrace features to proactively monitor performance in their environment as well as use the product to identify bottlenecks as needed
Function as a front-line technical resource for best practice and informal questions
Design and develop innovative solutions to integrate Dynatrace in customer environment and make it a part of their day-to-day operations
Ensure and document full deployment of Dynatrace product in customer environment
Help document best practices in developing and deploying Dynatrace in customer environment.
Manage competing requests across simultaneous engagements
Have the ability to manage team and a setup of 450+ JVMS's
Generate and analyze thread Dump
Providing performance tuning suggestion to application team on basis of reports
Working on Methods with offshore team in order to configure the dashboard
Taking transaction count per hour as per application
Host and process health Analysis
Dynatrace Database Health Analysis.
Interface proactively with other Infrastructure support teams such as UNIX, Windows, Network, Storage, etc.
Document issues and associated resolutions to problems
Prepare documentation and presentation of progress reports to customers
Conduct user's, customer's and Team's training
Guide/Mentor the team members on technical problems which cannot be resolved at their level
Ensure that Systems, Organization processes, & Unit practices adhere to Organization policies
Active participation in Organization and Unit level initiatives