Job Title: Dynatrace Configuration & Administration (247 Operations)
Work Location: Navi Mumbai / Hyderabad.
Experience: 12 (7 LPA) , 2 to 5 years ( 14 LPA) , 6 to 8 Years (28 LPA) Years in Dynatrace Administration
Shift: Rotational (247)
Note : For 2+ and above experience
(Associate Certification) is mandatory.
Role Overview
The Level 2 Dynatrace Engineer will focus on configuration, tuning, and administration of Dynatrace Managed for enterprise-scale applications. You will ensure the observability landscape is accurate, optimized, and actionable, manage OneAgents, ActiveGates, dashboards, and integrations, and act as a bridge between L1 monitoring operations and L3/platform teams.
Key Responsibilities
- Dynatrace Managed Administration and configuration
- Configure and maintain dashboards, tagging, synthetic monitors, and business transactions
- Define, tune, and optimize problem detection rules, thresholds, and event correlation to reduce noise and improve actionable alerts
- Implement custom metrics, health checks, and ensure full application and infrastructure coverage
- Perform OneAgent upgrades and Cluster Node upgrades
- Onboard OneAgent for OpenShift & Kubernetes workloads based on monitoring requirements
- Set up and manage ActiveGates for custom plugins, extensions, and synthetic monitoring
- Configure integrations with ticketing, notification, and automation tools; create scripts or API-based automation for configuration management
- Set up RUM (Real User Monitoring) for applications
- Troubleshoot issues, perform log analysis, and drive resolution to closure
- Handle SSL certificate renewals/removals, port checks, and firewall connectivity verification
- Work with Dynatrace Support to raise and track tickets from creation to closure
- Manage incidents, service requests, change requests, and problem records
- Participate in application and platform changes, validating Dynatrace coverage post-deployment
- Act as a technical escalation point for L1 engineers and coordinate with L3/platform teams to resolve complex issues
- Collaborate with cross-functional teams for monitoring enablement
- Drive continuous improvement initiatives, including alert reduction and suggestions for dashboard, alert, and coverage enhancements
- Identify training gaps and highlight training requirements to Team Lead and Management
- Work in AWS and GCP environments; basic Linux OS knowledge and troubleshooting
- Ensure adherence to best practices for performance monitoring
Good To Have
- Shell scripting and Python automation experience
- Experience creating custom monitoring solutions using Dynatrace extensions
Soft Skills
- Strong analytical and problem-solving abilities
- Excellent communication and documentation skills
- Ability to work independently and in a collaborative team environment
Educational Qualification
- Bachelor's degree or Diploma in Computer Science, IT, or related fields
Skills: one agent,kubernetes,gcp,shell scripting,dynatrace configration,integration,aws,dashboard,active gate
