Job Description

Title: DYNAMICS 365 TELEPHONY TEST ENGINEER

Skills: Dynamics 365, Functional Consulting, Contact Centre, Telephony, IVR

EXP: 7+ years

Location: Pune, Bangalore, Hyderabad

Notice Period: Immediate to 15 days

We are looking for an experienced professional to lead testing efforts for CTI integrations and contact center solutions. The ideal candidate will validate call flows, test omnichannel interactions, and ensure data synchronization with various telephony platforms. This role is crucial for delivering a robust and integrated customer service experience.