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Dynamics 365 Technical Solution Architect

Covalense Global
10-12 Years
Hyderabad
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Job Description

  • Proficient in Dynamics 365 Customer Engagement (Sales and Service).
  • Hands-on experience with Dynamics 365 in both Online and On-Premises environments.
  • Strong skills in C#, .NET, and JavaScript.
  • Familiarity with MS SQL, CRM SDK, and MSD Developer Toolkit.
  • Knowledgeable in SSRS (SQL Server Reporting Services).
  • Expertise in integration architecture, covering REST, OData, WebAPI, Middleware Tools, and SSIS packages.
  • Experience with Azure components for integration (ADF, Azure Service Bus, Azure Apps, Azure Functions, Azure Data Lake, etc.).
  • Familiarity with Azure Active Directory and Azure DevOps.
  • Proficiency in Power Apps and Power Automate for system integrations.
  • Experience with data migration, analysis, mappings, and harmonization using both out-of-the-box (OOB) and third-party tools.
  • Understanding of reporting architecture, including SSRS and Power BI.
  • Experience with CRM instance management and cloud services
  • Utilize expertise in Dynamics 365 CE CRM to enhance project efficiency.
  • Plan and establish Dynamics 365 Customer Engagement solutions, focusing on Sales and Service modules.
  • Lead the design of architecture, configuration, and customization in Dynamics 365 CE.
  • Provide technical insights and best practices for seamless system integration and data migration.
  • Collaborate closely with diverse teams to gather and analyze business requirements.
  • Respond to requests for proposals (RFPs) and quotes (RFQs) by formulating solution proposals that showcase potential outcomes.
  • Lead technical workshops to translate business needs into practical architectural and development solutions.
  • Develop and present proof of concepts (PoCs) to illustrate proposed solutions to clients.
  • Ensure the technical success of Dynamics 365 CE projects, overseeing the process from pre-sales to delivery.
  • Contribute to the development of scalable solutions aligned with the product roadmap.
  • Stay abreast of the latest features in the Dynamics 365 platform, including Sales Insights, Customer Service Insights, and Customer Voice.
  • Strong problem-solving and analytical skills
  • Ability to think independently and be solution-driven
  • Familiarity with agile methodologies

About Company

Covalense Global is a Unique Digital Transformation & Enterprise Solutions company , offering future - ready solutions and superior customer experiences! We are a well-diversified, highly competent, motivated & committed group working cohesively to deliver effective solutions to organizations of varied sizes and businesses including a number of Fortune 500 companies globally. Our business operations across geographies are ably supported by our 6 development centers in India, USA, Canada, Australia, Singapore & New Zealand. We work with businesses across a broad range of industries, including Beverages, Banking & Financial Services, Education, Energy, Engineering, FMCG, Government, Healthcare, Insurance, Retail, Media & Entertainment, Technology, Telecommunications, Travel & Hospitality, and Logistics.

Job ID: 114190307

Last Updated: 19-08-2026 09:38:39 AM
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