Duck Creek Project Manager

Position Overview

We are seeking an experienced Duck Creek Project Manager to lead and manage end-to-end Duck Creek implementation, enhancement, and transformation projects within the Insurance domain. The ideal candidate will possess strong project management expertise, deep knowledge of the Duck Creek platform, and a proven track record of successfully delivering complex insurance technology projects.

The role requires managing cross-functional teams, stakeholder engagement, project governance, risk management, and ensuring timely delivery of business-critical initiatives.

Key Responsibilities

Project Management & Delivery

• Lead end-to-end Duck Creek implementation and enhancement projects.
• Define project scope, timelines, resource plans, budgets, and delivery milestones.
• Ensure successful project execution while maintaining quality, cost, and schedule objectives.
• Track project progress and proactively address risks, dependencies, and issues.
• Manage project governance, status reporting, and executive communications.

Duck Creek Platform Leadership

• Drive projects involving Duck Creek Policy, Billing, Claims, and Author modules.
• Collaborate with business stakeholders to translate requirements into delivery plans.
• Oversee solution implementation, configuration, testing, and deployment activities.
• Ensure alignment of Duck Creek solutions with business and regulatory requirements.

Stakeholder & Client Management

• Serve as the primary point of contact for clients and business stakeholders.
• Conduct project reviews, steering committee meetings, and status updates.
• Build strong relationships with internal teams, vendors, and client leadership.
• Manage stakeholder expectations and drive customer satisfaction.

Agile Project Execution

• Lead projects within Agile/Scrum environments.
• Facilitate sprint planning, backlog prioritization, retrospectives, and release planning.
• Work closely with Product Owners, Business Analysts, Architects, and Development Teams.
• Ensure continuous improvement and Agile best practices throughout project execution.

Team Leadership

• Coordinate and manage cross-functional teams across development, QA, business analysis, and infrastructure.
• Mentor project team members and promote collaboration.
• Drive accountability and performance to achieve project goals.

Risk & Quality Management

• Identify project risks and implement mitigation strategies.
• Ensure adherence to project governance, quality standards, and compliance requirements.
• Monitor project health metrics and delivery KPIs.

Experience

• 9+ years of overall IT Project Management experience.
• Minimum 5+ years of hands-on experience managing Duck Creek implementation and enhancement projects.
• Strong experience within Insurance or Enterprise Technology environments.
• Proven track record of delivering large-scale software implementation projects.

Technical Skills

Duck Creek Expertise

• Duck Creek Policy
• Duck Creek Billing
• Duck Creek Claims
• Duck Creek Author
• Duck Creek Platform Implementation

Project Management

• Agile Methodology
• Scrum Framework
• Project Planning & Execution
• Resource Management
• Risk & Issue Management
• Budget & Timeline Management
• Vendor Management

Insurance Domain Knowledge

• Property & Casualty Insurance (Preferred)
• Policy Administration Systems
• Claims Management
• Billing Systems
• Insurance Operations

Required Competencies

• Strong leadership and decision-making skills.
• Excellent stakeholder and client management capabilities.
• Exceptional communication and presentation skills.
• Ability to manage multiple workstreams simultaneously.
• Strong problem-solving and conflict-resolution abilities.
• Results-oriented with a focus on delivery excellence.

Preferred Certifications

• PMP Certification
• PRINCE2 Certification
• Certified Scrum Master (CSM)
• SAFe Agile Certification
• Duck Creek Certifications (Preferred)

Mandatory Requirements

• Immediate Joiners Only.
• Expected hiring and onboarding process timeline: 10–15 days.
• Candidates must demonstrate job stability with a minimum tenure of 2 years in recent organizations.
• Strong client-facing and stakeholder management experience is mandatory.
• Insurance domain experience is highly preferred.