This is a remote position.
Mail:: [Confidential Information]
Telecaller job involves making/receiving calls to sell products, generate leads, provide info, and offer support, focusing on excellent verbal communication, persuasion, and meeting sales targets by engaging with prospects, managing inquiries, documenting interactions in a CRM, and ensuring high customer satisfaction, serving as the company's voice to build client relationships.
Key Responsibilities:Outbound Calls: Contact potential and existing clients to promote products/services and generate sales.Inbound Calls: Handle customer queries, resolve complaints, and provide support.Lead Generation: Identify and qualify prospects, passing hot leads to the sales team.Customer Engagement: Build relationships, understand needs, and offer solutions.Data Management: Maintain detailed records of calls and update customer info in CRM systems.Target Achievement: Meet daily, weekly, or monthly sales/call goals. Essential Skills:Communication: Excellent verbal, persuasive, and active listening skills.Interpersonal: Ability to build rapport and handle challenging individuals.Goal-Oriented: Driven to meet targets and drive sales.Resilience: Self-control and patience for repetitive tasks.Tech Savvy: Familiarity with CRM software. Ideal Candidate:Confident, engaging, and professional on the phone.Can adapt sales pitches to customer needs.A good entry point for careers in sales, marketing, or customer service.
