Dotnet Developer

Job Title: NET Core & Azure Support Engineer

Experience: 4 to 5 Years

Location: Remote

Shift: Rotational Shift

Employment Type: Full-time

Key Responsibilities

• Provide L2/L3 production support for applications built using .NET Core and hosted on Azure.
• Monitor application performance, troubleshoot issues, and ensure high availability and reliability.
• Handle incident management, root cause analysis (RCA), and timely resolution of production issues.
• Perform application maintenance, bug fixes, and minor enhancements.
• Work with Azure Bot Framework components for monitoring and support-related activities.
• Collaborate with development and DevOps teams for deployments, releases, and fixes.
• Maintain system documentation, runbooks, and support procedures.
• Ensure adherence to SLA and KPI targets.

Required Skills

• Strong experience in .NET Core development and support.
• Hands-on experience with Azure Bot Framework.
• Working knowledge of Microsoft Azure Cloud (App Services, Azure Functions, Storage, etc.).
• Experience in application support, monitoring, and troubleshooting.
• Familiarity with incident management tools and ticketing systems (e.g., ServiceNow, Jira).
• Basic understanding of CI/CD pipelines and deployment processes.
• Knowledge of logging and monitoring tools (e.g., Application Insights).

Good to Have

• Experience with REST APIs and microservices architecture.
• Exposure to DevOps practices and tools.
• Understanding of security and compliance in cloud environments.