We are looking for a proactive and detail-oriented Domestic Travel Manager to manage and execute educational tours within India. The ideal candidate will ensure smooth operations, coordinate with vendors, and deliver high-quality experiences to students and educators.
Key Responsibilities
Tour Planning & Execution:
- Plan, organize, and execute domestic educational tours ensuring a seamless experience.
- Coordinate logistics including transportation, accommodation, meals, and on-ground support.
- Prepare detailed itineraries and ensure compliance with safety protocols.
Vendor Coordination
- Liaise with vendors, transport providers, hotels, and local guides for efficient tour operations.
- Negotiate and secure cost-effective deals while maintaining quality standards.
- Conduct vendor audits to ensure compliance with EdTerra's service standards.
Team Support & Coordination
- Work closely with the operations team to ensure timely execution of tours.
- Coordinate with tour leaders, educators, and support staff during the trips.
- Assist in training and briefing on-ground staff and tour leaders.
Customer Service
- Address client queries and concerns before and during the tours.
- Manage on-ground issues and emergencies, ensuring smooth resolutions.
- Collect and analyze feedback post-tour to improve future experiences.
Budgeting & Reporting
- Monitor and manage tour budgets to ensure cost-effectiveness.
- Maintain accurate records of tour expenses and operational data.
- Prepare reports on tour performance, issues, and feedback.
Qualifications And Requirements
- Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or a related field.
- 6+ years of experience in operations, preferably in the travel or education sector.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations and problem-solving on the go.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Willingness to travel frequently as per business needs.
Skills: organizational skills,budgeting,logistics coordination,proficiency in ms office,vendor management,operations,tour planning,travel,ms office proficiency,communication skills,customer service,vendors,problem solving
