Description
We are seeking enthusiastic individuals for the position of Domestic BPO. This role is ideal for freshers/entry-level candidates looking to start their career in customer service and support.
Responsibilities
- Handle inbound and outbound customer calls professionally.
- Provide accurate and timely information to customers regarding products and services.
- Resolve customer complaints efficiently and effectively.
- Maintain a high level of customer satisfaction through excellent service.
- Document all customer interactions in the system accurately.
Skills and Qualifications
- Basic knowledge of computer operations and MS Office.
- Strong problem-solving skills and ability to think critically.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Good listening skills and patience to understand customer queries.
