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About this opportunity:
The Senior Engineer SRF SCM RAN is responsible for planning, executing and owning software upgrades, configuration changes and related service quality activities for the RAN (2G/3G/4G) within the operations organization. The role ensures change activities meet SLA/WLA targets, follow correct methodologies to avoid outages, and include postupgrade verification and troubleshooting.
What you will do:
- Execute and take ownership of RAN software upgrades/updates (BSC, eNodeB) and configuration changes according to approved change management processes.
- Prioritize and handle assigned work requests to meet SLA/WLA objectives; manage workload and escalations.
- Prepare and validate upgrade/change plans, rollback procedures and risk assessments prior to execution.
- Coordinate with crossfunctional teams (NOC, field engineering, RF, software teams, vendors) to schedule and perform upgrades with minimal service impact.
- Perform postupgrade validation, KPI checks and troubleshooting for downgraded or impacted sites, especially LTE (4G) cells.
- Monitor key service performance indicators (e.g., accessibility, retainability, throughput, RRC success, handover metrics) and interpret results to guide corrective actions.
- Maintain accurate change logs, configuration records and documentation for all activities performed.
- Organize inhouse training, create runbooks, and maintain backup plans to ensure continuity and knowledge transfer.
- Participate in technical reviews and recommend process or configuration improvements to enhance stability and service quality.
- Ensure strict compliance with safety, security and operational procedures to prevent outages caused by incorrect methodology.
The skills you bring:
- Bachelor's degree in Telecommunications, Electronics, Computer Science or related field (or equivalent experience).
- Strong understanding of mobile RAN technologies (2G/3G/4G) and RAN node architecture (BSC, eNodeB).
- Handson experience with software upgrade processes for RAN nodes and managing configuration changes in live networks.
- Proven ability to troubleshoot postupgrade site issues, particularly LTE downsite or degraded performance cases.
- Good knowledge of service network/application characteristics and KPIs, and ability to interpret KPI trends to diagnose problems.
- Familiar with change management, release management and operational SLAs/WLAs.
- Excellent communication and coordination skills; able to work under pressure and manage multiple priorities.
- Experience with vendor tools and OSS platforms used for RAN configuration and monitoring preferred.
Why join EricssonAt Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you applyClick Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 780300
