Job Title: Documentation Lead
Location: Bangalore
Experience: 8+ years
Description:
We are looking for a seasoned Documentation Lead with a strong background in authoring software product documentation for end-users. The ideal candidate will have extensive experience in developing high-quality documentation and leading a team of technical writers. Knowledge in developing marketing content such as white papers, brochures, newsletters, and demo scripts is an added advantage.
Primary Responsibilities:
- Lead and Mentor: Guide and mentor a team of technical writers, ensuring the delivery of high-quality documentation.
- Content Development: Analyze, develop, and deliver content for context-sensitive online help systems, user guides, and technical manuals using MSTP.
- Collaboration: Work closely with subject matter experts to determine necessary content updates and obtain collaborative approval of all new and revised content.
- Strategy and Design: Provide expertise for product documentation projects and assist in documentation design and delivery strategies for new product offerings.
- Quality Assurance: Ensure all documentation meets industry standards, regulatory requirements, and organizational quality guidelines.
- Cross-Functional Coordination: Collaborate with editors, other writers, instructional designers, and reviewers to refine content.
- Innovation: Drive innovation in documentation practices and tools to enhance the user experience.
Required Skills and Experience:
- Experience: 8+ years of experience in writing, editing, and developing documentation.
- Technical Writing Expertise: Sound knowledge of technical writing principles, standards, and methods.
- Communication Skills: Excellent editing, writing, and verbal communication skills.
- Attention to Detail: Good eye for detail, design, and typography, and strong visualization skills.
- Project Management: Proven ability to manage multiple projects and meet aggressive deadlines.
- Team Leadership: Demonstrated ability to lead and mentor a team effectively.
- Collaboration: Proven ability to work well independently and as part of a team.
Preferred Qualifications:
- Educational Background: Bachelor's degree in English, Communications, Computer Science, or a related field.
- Additional Skills: Experience with content management systems, version control systems, and documentation tools
About Aurigo
Aurigo is an American technology company founded in 2003 with a mission to help public sector agencies and facility owners plan, deliver, and maintain their capital projects and assets safely and efficiently. With more than $300 billion of capital programs under management, Aurigo's awardwinning software solutions are trusted by over 300 customers in transportation, water and utilities, healthcare, higher education, and government on over 40,000 projects across North America. We are a privately held corporation headquartered in Austin, Texas, USA, with software development and support centers in Canada and India. We are proud to be Great Place to Work Certified three times in a row and recently recognized as one of the Top 25 AI Companies of 2024.
