Document Specialist

Job Title: Document Specialist

Salary Only 19000/- per Month

Provide high-quality, real-time assistance in support of client projects. Responsible for word processing and formatting documents such as proposals, financial statements, and presentations, as well as data entry and incorporating revisions across a variety of software and media. Ensure the timely delivery of accurate output.

Essential Qualifications: Graduate degree in any discipline.

Technical Qualifications: Proficiency in typing and MS Office.

Experience: Minimum of 1 year of experience in DTP, word processing, data entry, or secretarial practice (freshers may also apply).

Organization Structure: Reports to the Client Manager.

Work Schedule: Ability to work shifts (07:00 AM to 04:00 PM, 01:30 PM to 10:30 PM, or 10:00 PM to 07:00 AM). Must be flexible to work 6 days a week and extend shift hours as needed.

Responsibilities, Knowledge, Skills, Competencies, and Key Performance Indicators:

● Complete all assigned jobs within the committed time in an accurate and client-specific manner.

● Raise any discrepancies in client-supplied data with the SDS to obtain appropriate client clarification via the CSE.

● Proactively inform the shift lead of any delays in delivering jobs beyond the internally committed time.

● Adhere to print security and physical access procedures.

● Check daily for feedback.

● Ensure process adherence at all times.

● Maintain a minimum typing speed of 60 words per minute with 99% accuracy.

● Possess basic knowledge of the MS Office Suite (Word, PowerPoint, Excel) and relevant RRD tools.

● Demonstrate good oral and written communication skills.

● Demonstrate excellent presentation and layout skills.

● Adaptability and flexibility.

● Ownership.

● Leadership and initiative.

● Utilization.

● Cross-utilization.

● Low error rate before QC / High accuracy.

● On-time delivery.

● Productivity.

● Attendance and punctuality.

● Certifications.

● Technical competency.

● Internal revision rate