Freyr Digital a technology-driven companybuilding smart, AI-powered software solutions for the Life Sciences industry, including pharmaceuticals, biotech, and healthcare.
As part of Freyr Solutions, a global leader with over a decade of regulatory expertise, Freyr Digital is revolutionizing traditional processes through cutting-edge digital innovation. By leveraging AI, automation, and cloud-based platforms, we make compliance and regulatory operations faster, more intelligent, and effortlessly scalable for our 200+ global clients across multiple countries.
Website Link: https://www.freyrdigital.com/
Skills Veeva Vault , Document management system, documentum, product configuration
Description
The DMS Configuration Specialist will be responsible for configuring, optimizing, and supporting the setup of a new Document Management System. This role involves translating business requirements into system configurations, defining metadata and taxonomy structures, configuring workflows, and ensuring the system meets compliance and usability expectations. The ideal candidate has hands-on DMS configuration experience, strong analytical skills, and experience working in regulated environments.
Key Responsibilities
1. System Configuration
- Configure core DMS components including document types, metadata fields, lifecycles, workflows, user roles, and security permissions.
- Set up taxonomy, classification structures, and folder hierarchies for efficient content management.
- Configure templates, controlled vocabularies, numbering schemes, and system rules.
- Support integration configurations (e.g., ERP, RIM, QMS, LMS, or external repositories).
2. Requirements & Design
- Work with business stakeholders to gather and translate requirements into system design specifications.
- Prepare configuration documents, functional design documents (FDDs), and configuration logs.
- Participate in solution design workshops and provide input on best practices.
3. Testing & Validation
- Develop and execute test scripts for configuration validation (IQ/OQ/PQ or UAT).
- Validate workflows, permissions, metadata rules, and DMS functionality.
- Troubleshoot configuration-related defects and coordinate with IT or vendors for resolution.
4. Deployment & Change Management
- Support promotion of configurations across environments (DEV QA PROD).
- Ensure configuration changes follow change control and compliance processes.
- Assist in creation/revision of SOPs, work instructions, and training guides related to DMS usage.
5. User Support & Governance
- Provide end-user support during rollout and post-go-live.
- Participate in governance reviews to ensure configuration alignment with global standards.
- Monitor system performance and propose enhancements for usability and efficiency.
Key Qualifications & Skills
- Bachelor's degree in Life Sciences, Engineering, Computer Science, or related field.
- 37 years of hands-on experience with configuring DMS platforms (e.g., Veeva Vault, OpenText, Documentum, SharePoint or similar).
- Strong understanding of metadata models, workflows, document lifecycles, and permissions frameworks.
- Working in regulated environments (GxP, 21 CFR Part 11, Annex 11) preferrable
- Strong analytical, problem-solving, and documentation skills.
- Ability to collaborate with cross-functional and global teams.
- Experience implementing or configuring DMS for pharmaceutical, biotech, or medical device organizations.
- Strong knowledge of information architecture, taxonomy design, and metadata strategy.
