DM - Accounts and Admin

Roles & Responsibilities:

Financial Responsibilities

• Ensure zero outstanding beyond the credit period and reconcile DA vs Invoice discrepancies.
• Monitor discrepancies in collections.
• Reduce trade-in loss.
• Monitor and report DBD (Days Beyond Due).
• Increase DC/CC EMI penetration.

HR Responsibilities

• Assist in onboarding and offboarding of employees.
• Support HR in disseminating communications and updates to store employees.

Process & Performance Management

• Ensure 100% adherence to SOPs.
• Verify all activities as per the Day End checklist and sign off daily.
• Improve internal process and audit scores (SOP, SMART, NPS, Mystery audits) through timely interventions.
• Identify gaps in internal audits and ensure corrective compliance.

People Management

• Prepare shift schedules and rosters to ensure sections are adequately staffed at all times.
• Develop and train team members on SOPs and SAP processes.

Desired Candidate Profile:

• Strong process orientation and attention to detail.
• Excellent communication and organizational skills.
• Good numerical ability and team management experience.