Job Description

This role will lead and oversee daily transport operations across container haulage and local distribution within a fast-paced contract logistics environment. This role is responsible for driving operational excellence, optimizing transport resources, enhancing customer service performance, and owning the full P&L of the transport business to deliver profitability in line with financial targets, while ensuring compliance with safety, regulatory, and operational standards.

Responsibilities:

. Manage transport operational budgets, ensure effective cost control, and deliver profitability in line with financial targets.

. Drive operational efficiency through effective vehicle scheduling, route planning, and resource optimization in collaboration with operations teams.

. Monitor, analyze, and report operational KPIs to enhance productivity, service levels, cost efficiency, and overall team performance.

. Manage and respond to RFQs/RFPs, including pricing strategy and coordination with internal stakeholders to support business development.

. Negotiate transportation rates and manage strategic relationships with transport vendors, contractors, and service providers.

. Identify and pursue new transport business opportunities in partnership with account management and commercial teams to support growth.

. Ensure optimal manpower allocation and resource planning to meet evolving operational and customer requirements.

. Lead operational transformation and continuous improvement initiatives to enhance scalability, service performance, and efficiency.

. Drive digitalization through effective use of TMS, data analytics, and operational technologies.

. Oversee incident and accident management, including investigation, reporting, and implementation of corrective and preventive measures.

. Promote a strong safety culture and ensure compliance with workplace safety, regulatory, and operational requirements.

. Maintain high standards of housekeeping, operational discipline, and service quality across all transport activities.

Requirements:

. Minimum 8 years of relevant experience in logistics, transportation, or 3PL operations, with at least 5 years in a people leadership role.

. Degree in Logistics, Supply Chain Management, Business Administration, or a related discipline.

. Strong operational knowledge of container haulage, local distribution, and Singapore PSA port operations and processes.

. Solid experience in transport planning and fleet management systems.

. Experience in cross-border transport operations between Singapore and Malaysia is an added advantage.

. Proven leadership capability with the ability to lead and develop teams in a dynamic, fast-paced environment.

. Strong analytical, problem-solving, and decision-making skills with a continuous improvement mindset.

. Excellent stakeholder management, communication, and interpersonal skills, with the ability to collaborate effectively across functions and with external partners.

. Established industry network within the transport and logistics sector, including contractors and service providers, is advantageous.

. Self-driven, resilient, and able to perform effectively under pressure and within demanding operational timelines.