Location: Pune, On-site (5 PM to 3 AM)
Team: Distribution
Reports To: Vertical Lead / Assistant Distribution Manager
Compensation: Competitive base salary + performance-linked bonus
About Atica Global
Atica is a leading, tech-first remote sales & revenue management company for Hotels and Hotel operators in the US, enabled by a unified tech-led solution. We are a startup, funded by top investors including Titan Capital and DIBS. As innovators at the forefront of the industry, we strive to deliver the highest quality service to all our clients while setting new standards for efficiency and effectiveness.
Find more about us:www.aticaglobal.com | linkedin.com/company/atica-global
Role Overview
We are seeking a Distribution Executive to be Atica's internal liaison for getting hotels live and performing across our B2B distribution channels. This is an execution-focused, detail-heavy role: you own the day-to-day mechanics of channel activation, contract and rate accuracy, and tactical partner communication — working closely with the Distribution Manager, who owns the commercial relationship and strategic direction.
The right candidate is precise, organized, and communicates clearly and professionally with partners on a regular cadence. You catch what others miss — a misloaded rate, an expiring contract clause, a stalled onboarding ticket — before it becomes a partner-facing problem.
Key Responsibilities
Channel Activation & Onboarding
- Own end-to-end onboarding of hotels onto distribution channels — from ticket creation through signed contracts, legal forms, rate loading, and content setup to go-live.
- Track every onboarding in progress and ensure activation happens within SLA.
- Coordinate with pricing, content, and tech teams to unblock activation issues quickly.
- Act as the connective link between internal teams (Sales & Revenue), channel partners, and hotel clients throughout the onboarding process.
Contract & Rate Review
- Review partner contracts and loaded rates for accuracy before and after go-live.
- Flag discrepancies, errors, missing terms, or anything commercially unusual to the Distribution Manager.
- Maintain a structured, up-to-date log of contract status, renewal dates, and rate audit history per partner.
Partner Communication & Tactical Meetings
- Serve as the primary day-to-day point of contact for partners on operational matters — rate issues, content updates, blackout management, reservation discrepancies.
- Run regular tactical check-ins with partners to review open items, confirm activation status, and keep things on track.
- Own partner email communication — timely, accurate, and professional.
- Attend monthly partner performance reviews and drive follow-through on the resulting action items.
- Escalate anything commercial, relationship-sensitive, or requiring negotiation to the Distribution Manager rather than handling it directly.
Reporting & Salesforce Hygiene
- Maintain accurate reporting on channel status, activation pipeline, and open issues.
- Own Salesforce sanity checks — ensure hotel, channel, and contract records are complete and accurate.
- Build and maintain trackers for channel-level visibility, shared with the Distribution Manager and revenue teams.
- Quality & Compliance
- Audit live rates, content, and offers for accuracy against contracted terms.
- Maintain SLA adherence across onboarding, activation, and partner response timelines.
Key Performance Indicators (KPIs)
- % of hotels live on channels within SLA
- Accuracy of contract and rate review (error/discrepancy catch rate)
- Turnaround time on partner emails and tactical issue resolution
- Salesforce data accuracy and sanity-check completion
- Timeliness and completeness of reporting
What We're Looking For
- 1–3 years of relevant experience in hotel distribution, revenue operations, sales coordination, or a related operational role in hospitality.
- Sharp attention to detail — contract and rate review requires catching what others miss.
- Clear, professional written and verbal communication for regular partner-facing correspondence and meetings.
- Comfortable working in CRM/reporting tools (Salesforce or similar); process-oriented and organized.
- Execution-focused — reliable follow-through on tickets, trackers, and recurring partner touchpoints.
- Willingness to work US night shifts.
Why Join Us
- Direct, hands-on exposure to how a distribution vertical actually runs — contracts, rates, and live partner relationships.
- Competitive salary + performance-linked bonus.
- CTC aligned with experience & market benchmarks.
- Clear growth path toward Distribution Manager / vertical ownership as the team scales
