Role Description:
- Performing a daily reconciliation between SAP and Citibank File Services.
- Review all PosiPay exceptions and take appropriate action.
- Ensure high value invoices are reviewed for accuracy and are approved by management prior to payment execution.
- Ensure prompt resolution of global payment rejections and returns.
- Manage the Global Payments inbox and respond to inquiries/issues in a timely manner.
- Ensure manual payments requests are aligned with Corporate policy and are appropriately approved prior to payment release.
- Ensure payment runs are processed on a daily basis, as scheduled.
- Ensure accurate and timely processing of month end netting activities.
- Provide second level Global Payments support to the BPO Customer Support Team.
- Ensure Service Level Agreement (SLA) commitments are met.
- Prioritize job duties according to terms and urgency.
- Communicate issues that have potential for escalation to Management.
- Develop and maintain active communication with internal client groups and business partners, as necessary, to effectively perform job responsibilities.
- Actively identify and seek process improvement opportunities.
- Provide oversight, guidance and monitoring of internal control processes.
Basic Qualifications:
- Master's degree OR
- Bachelor's degree & 2 years of directly related experience OR
- Associates degree & 6 years of directly related experience OR
- High School diploma/GED & 8 years of directly related experience
Preferred Qualifications:
- Degree in Finance, Accounting or closely related field
- 2+ years experience in Procure to Pay space, particularly working with Global Banking activities
- Experience with ERP systems (SAP)
- Advanced analytical skills (e.g. Excel)
- Excellent business acumen (e.g. knowledge of business drivers, finding solutions, and ability to evaluate risk/benefit)
- Attention to detail
- Strong communication skills (written and oral)
- Excellent organizational and planning skills
- Demonstrated ability to successfully work in teams
- Ability to work independently with minimal supervision and manage complex and multiple tasks
