Director, Transformation Program Management

Key Responsibilities

Project Delivery & Execution

• Support planning and execution of transformation projects across JLL
• Manage end-to-end project lifecycle from initiation through execution to closure
• Ensure projects are delivered on time, within scope, and within budget
• Coordinate with internal teams and third-party vendors/consultants for project delivery

Stakeholder Management

• Engage with stakeholders across the organization to understand objectives and business needs
• Build and maintain strong relationships with cross-functional leaders and project teams
• Develop and execute stakeholder engagement plans
• Facilitate alignment across multiple teams to ensure successful project outcomes

Transformation & Change Management

• Lead or support transformational change initiatives across business functions
• Identify risks related to change adoption and develop mitigation strategies
• Support benefit realization and ensure readiness for change implementation
• Contribute to organizational change management capability development

Project Planning & Governance

• Develop project plans, schedules, and resource requirements
• Define training and skill development needs for project teams
• Ensure adherence to project management methodologies and governance standards
• Support improvements to project management processes and tools

Risk, Issue & Problem Solving

• Identify project risks, dependencies, and resistance to change
• Apply structured analytical approaches to resolve complex problems
• Ensure timely escalation and resolution of project issues
• Drive root-cause analysis and sustainable solutions

Communication & Reporting

• Manage project communication plans and ensure timely updates to stakeholders
• Support knowledge sharing and documentation across teams
• Provide clear reporting on project progress, risks, and outcomes

Capability Building

• Support development of project and change management capabilities within the organization
• Promote best practices in transformation delivery and execution excellence
• Mentor and guide team members where required