Overview
This position requires in depth experiencing of reviewing processes end to end using Lean methodology and driving implementation. Excellent financial, business analysis and gap analysis skills, reflecting the need to understand and interpret complex, extensive and interconnected business requirements; Ability to work effectively to strict deadlines to ensure agreed project timelines are met and detailed understanding of (and application of) project management disciplines and methodologies.
Responsibilities
- Working collaboratively with the team to achieve optimal results on efficiency metrics and help them achieve promoter status, grow current business and win new clients through projects that will improve customer lifetime value.
- Support Site activities in ensuring achievement of healthy financial goals by delivering high impact projects targeting financial gains such as Bonus maximization, penalty management and operational costs reduction
- Team up with site/client leaders in upholding compliance in all organization policies and standard procedures
- Ensure definition and documentation of business and operations requirements and designs, aligned to business and operational strategies and are in accordance with Controls/Compliance requirements
- Work closely with the process implementation and location teams to identify and promote changes to existing processes and related systems that are suitable for further development and automation
- Define impact analysis of proposed changes in terms of complexity, man-day effort and cross cluster impacts. Drive operational efficiency and decrease efforts
- Set the overall strategy for and manage the daily activities of the teams and ensure compliance to applicable procedures and policy guidelines. Ensure key trends, issues and watch items are brought forward from the metrics into management summaries clearly.
- Responsible for driving Lean Six Sigma capability program across the organization including training and certification
- Leading Transformation projects for enterprise functions - Conducted solution workshops to design the process flows, handoffs to derive future state design with finance team on billing automation project
- Monitor ongoing Business Metrics / KPI's & SLAs by tracking & reporting and periodic checks to ensure that SLA/KPIs being reported and accurate and captured appropriately
- Coaching and mentoring Black Belts, Green Belts on transformation projects
- Managing process improvement program, business case, planning and execution of projects for Corporate/Enabling/Support functions
- Driving enterprise adoption of tools/techniques by internal stakeholders and clients by showcasing and articulating the business case and value proposition
- Access the finance organization and make changes where necessary. Develop, mentor and coach the team to create a cohesive, business-focused finance organization that successfully collaborates with the business partners and the larger SGS Finance Organization.
- Given the current state of the company's growth, identify and build world class processes and controls that will scale as the company grows as well as provide the financial intelligence for all strategic decisions to help drive the business.
Qualification & Skill sets Required
- Bachelor's Degree in Accounting required.
- At least 10 years of experience in the same industry (with at least 3 years of managerial experience)
- Experience with Finance & Accounting Improvement Projects
- Must have Six Sigma Blackbelt and /or Lean Sigma certified (COPC Registered Coordinator is a plus)
- Excellent Project Management skills and Change Management skills
- Able to conduct Kaizen events.
- Able to drive End to End transformation projects for client, Digital transformation projects (automation, robotics, etc.)
- Strong background on process development and improvement
- Excellent verbal and written communication skills and the demonstrated ability to work cooperatively and constructively in a multi-cultural, team environment.
- Good Stakeholder management skills
