Director, Quality Engineering

We are seeking an experienced Director, Quality Engineering in our Bengaluru office The Director of Quality Engineering at Granicus is a managerial and technical leader of a quality engineering team.

The primary role of the Director is to lead productive, resilient, high-performing quality development teams, while fostering a culture of inclusivity, transparency, and innovation, where customers needs are ever present.

The primary responsibility of the Director is to work closely with leadership across the organization to ensure that the quality engineering team supports the goals of the business while identifying ways others can further enable the quality engineers impact, constantly leading the team in the same direction.

The Director reports to the Regional VP of Software Engineering and has managerial and technical oversight of multiple distributed teams, overseeing testing, emphasizing automation, security and quality best practices.

What your impact will look like here:

• Talent Management: Create a resilient organization that can attract, train, retain and develop quality engineers while avoiding high dependence on individuals
• Leadership: The Director is a leader of people, and the critical aspect of the role (above all else) is to maximize the efforts of your teams to achieve Granicus goals.
• Productivity: Ensure that the quality engineers flourish in an organization that values measurement, accountability, and goal attainment
• Best Practices: Be a strong advocate for quality engineering best practices where all the quality engineering teams globally organize, execute and flourish similarly.
• Cultural Advocate: Intentionally influence and shape the engineering culture where engineer values are clear, are embraced and create a great place for engineers to grow, contribute and be happy in a team-focused environment.
• Innovation: With a large array of products to maintain and improve, it's all too easy for the engineering mindset to degrade into maintenance-thinking. The Director ensures that small and large innovations are always under consideration.
• Key Metrics: All leaders in Granicus need to embrace accountability and measurement. Here are some of the key metrics for the Director role:
  

1.Recruiting time to hire, turnover 2.Employee NPS scores and Engineering Team Health 3.Velocity, predictability, quality, escaped defects, roll backs, security 4.Roadmap attainment 5.Customer NPS scores

You will love this job if you have:

• Multiple years of experience managing quality engineers including quality engineering managers through successful product deliveries in a fast paced, cloud environment.
• The Director will not be expected to code but will benefit greatly from the experience of having done so in the past.
• Experience managing distributed, even global development teams.
• Experience standardizing test automation processes and technologies across multiple scrum teams.
• Excellent communication (verbal and written) skills for interacting with all internal and external stakeholders
• Elevated level of personal initiative, integrity, and leadership.
• Ability to serve as the technical leader of a distributed, collaborative, and extraordinarily skilled quality engineering team.
• Deep knowledge of Agile development, in particular Scrum.
• Deep knowledge of using automation test frameworks to develop E2E, API and Load tests.
• Strong experience with accessibility and security testing.
  

Don't have all the skills/experience mentioned above At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

The Team

We area globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include

-Employee Resource Groups to encourage diverse voices

-Coffee with Mark sessions Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.

-Embracing diversity & fostering a culture of ideation, collaboration & meritocracy

-We bring in special guests from time to time to discuss issues that impact our employee population

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they servedriving meaningful change for communities around the globe.

Want to know more See more of what we do here.

The Impact

We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Process

-Assessment Take a quick assessment.

-Phone screen Speak to one of our talented recruiters to ensure this could be a fit.

-Coding Take a quick coding test online.

-Hiring Manager/Panel interview Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more.

-Reference checks Provide 2 references so we can hear about your awesomeness.

-Verbal offer Let's talk numbers, benefits, culture and answer any questions.

-Written offer Sign a formal letter and get excited because we sure are!

Benefits at Granicus India

Along with the challenges of the job, Granicus offers employees an attractive benefits package which includes

-Hospitalization Insurance Policy covering employees and their family members including parents

-All employees are covered under Personal Accident Insurance & Term Life Insurance policy

-All employees can avail annual health check facility

-Eligible for reimbursement of telephone and internet expenses

-Wellness Allowance to avail health club memberships and/or access to physical fitness centres

-Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter

-Memberships for meditation and mindfulness apps including on-demand mental health support 24/7

-Access to learning management system Say., Udemy Learning Premium account membership & many more

-Access to Rewards & recognition portal and quarterly recognition program

Security and Privacy Requirements

-Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.