Director, Product Management-Technical

Role

• Leads the development and management of platform capabilities for Mastercard core network transactions and Mastercard Send. In particular support of the Masterpass QR and Moneysend program automated enablement and developing new web services platform with micro services architecture to facilitate all business needs for push payments. Managing the product lifecycle including product design, creation of business and functional requirements, documentation, training, project management, and on-going product development
• Consult as a Product Knowledge Leader for MDES supporting Mastercard Send, MPQR programs to be enable with Digital partners , to effectively identify needs, recommend solutions, define requirements and develop / deliver the right products to solve market problems
• Define the necessary capabilities, prioritize delivery and write business requirements in order to deliver the Mastercard Send platform
• Work closely with a cross-functional team to lead product development efforts that cross between waterfall and agile workflow, identify synergies, propose the most efficient solutions, and resolve issues in a timely and cost effective manner
• Interface with technical developers to translate product requirements into technical specifications, ensuring mutual understanding and reducing time to market
• Capture product capabilities and translate into customer facing implementation guides
• Gather statistics and provide reporting on system function for management review
• Educate Product Management, Regional Product Sales, Product Delivery and Account Management teams on features and technical aspects of Mastercard Send processing and on-behalf-of platforms
• Drive technology standardization within New Payment Platform

All About You

• Extensive product management and development experience in the global payment industry with preferred knowledge and background in MDES, service enablement tools, web services, money transfer and remittances
• Established business technical expertise in the development of integrated product solutions spanning multiple product categories
• Demonstrated leadership in taking accountability, acting with a sense of urgency, and delivering plans with passion, ambition and aptitude
• Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
• Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
• Knowledge and experience with agile methodology for product development
• Superior oral and written communication, problem solving, product documentation, and product development skills
• In-depth knowledge of Mastercard authorization, clearing and settlement systems and processes preferred
• Strong business acumen coupled with a customer focus and analytical skills
• Ability to interact effectively at all levels and team with internal and external business partners