MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES (Experience: 16–21 years only)
- Lead, organize, manage and develop a team of managers, product analysts, technical resources and subject matter experts
- Personal leadership development and succession planning
- Assist in continuous improvement of staff
- Management of resource allocations
- Manage operations of the department
- Build solid relationships with leadership, business partners, staff, vendors
- Manage resources, prioritizing tasks, providing resources estimates, adjusting to change
- Manage, develop, implement and assess processes that support Agile methodologies
- Conduct staff meetings and 1:1 engagement with staff
- Prioritization of portfolio efforts / work in progress (WIP)
- Create talent roadmaps for strategic alignment of product features
- Create and enable strategies for making data-driven decisions on Software Engineering and future investments
- Assess situations, formalize options, and provide recommendations
- Work with team to review and improve processes and recommend emerging technology solutions
- Engage constructively with stakeholders and foster a collaborative work environment
- Responsible for operational budget, review staff allocation, department operational expenses, vendor license / maintenance fees for monthly operating reviews and annual budget exercise
- Collaborate across departments to meet project milestones, allocating and adjusting resources as necessary
- Lead resources in managing multiple projects teams
- Drive and participate in business case development and contract negotiations
- Communicate with leadership and participate in resolving conflicts involving staff, vendors, stakeholders, and business partners
- Work with team to define and promote using proven methodology adhering to architecture and security standards focusing on patient safety along with physician and clinician satisfaction
- Assist with project budgets, review resource cost and expenses for project monthly operating reviews
JOB SPECIFICATIONS
Qualification: Bachelor's degree in information technology, computer science or related fields
Years of Experience: 16–21 years of experience:
- In Software Engineering, Program management
- In stakeholder management
- In software development
- In software architecture
- In Engineering standards, Processes and Frameworks
- 5+ years of experience:
- In a management position
Skills and Capabilities Details
- People Management Skills
- Strong managerial and team building skills
- Process oriented, methodological
- Strong communication skills for communicating with technology resources, product SMEs, business owners and vendor
Technical Skills
- Knowledge of best practices for Software development processes and methodologies
- Prior management experience required, experience with software applications and full project lifecycle required and program management
- Experience in leading software development projects and teams
- Functional knowledge of software architecture best practices and processes
- Knowledge of modern application development frameworks (C#, .NET Core, native mobile frameworks, Azure, AWS, GCP, Java, Python, GenAI, DevOps)
- Experience with Lean Development tools and Agile methodologies a plus
Other Skills
- ability to balance demands of multiple assignments and staff development and retention
- Strong problem resolution skills including identification, tracking, escalation, and resolution
- Experience with process definition and documentation a plus
- Experience in contract negotiations a plus
- Willingness to contribute to a positive and inclusive team culture
- Upskill the team, help in teams transformational journey
