Director of Software Engineering

Job Title: Director, Software Engineering

Experience: 15+ Years

Job Location: Hyderabad, India (WFO, Hybrid)

Company Overview:

Ensemble Health Partners India is at the forefront of innovation in the Revenue Cycle Management (RCM) space, leveraging modern technology to drive meaningful, real world impact. Our future ready platforms bring together AI driven analytics, intelligent data ingestion, workflow automation, and business intelligence built on a scalable, cloud native architecture. Our AI powered solutions are actively running in production, continuously optimizing processes and delivering data driven insights at scale. With the second largest market share in the U.S. RCM industry, a global workforce of 15,000+ professionals, and 12 technology patents, we deliver results through strong teams, proven processes, and flexible, modern technologies. As part of our continued growth, we have launched our Global Capability Center (GCC) in Hyderabad designed to serve as a strategic extension of our global operations. The GCC brings together technology, analytics, and RCM expertise to build scalable solutions, accelerate innovation, and support our long term vision of transforming healthcare operations. At Ensemble Health Partners India, we foster a culture of growth, collaboration, and innovation where your expertise is valued, your ideas are heard, and your work makes a measurable impact.

Position Summary:

We are seeking a Director, Software Engineering to lead and scale Ensemble's Software Engineering organization based in India. This role is responsible for engineering strategy, delivery excellence, platform reliability, and people leadership across multiple product and platform teams. The Director will partner closely with Product Management, Architecture, Data, AI/ML, Security, and US leadership teams to deliver high-quality, secure, and scalable software platforms that support Ensemble's long-term business and technology strategy.

What You'll Do:

Engineering Strategy & Platform Leadership

• Define and execute the software engineering roadmap aligned with product and business priorities.
• Own architectural direction and technical standards across services, platforms, and applications.
• Drive enterprise-wide adoption of AI coding tools such as GitHub Copilot, Claude Code, Cursor, and agent-based frameworks.
• Drive adoption of modern engineering practices including cloud-native design, microservices, event-driven architectures, and API-first development.
• Balance innovation with scalability, performance, security, and operational stability.

Execution & Delivery Excellence

• Own end-to-end delivery for multiple software engineering teams and pods.
• Establish predictable delivery models through strong planning, capacity management, and dependency tracking.
• Design and scale agent-based development workflows (multi-agent orchestration for design, coding, testing, and PR preparation).
• Ensure production readiness, SLAs, incident management, and continuous improvement practices.
• Partner with Architecture and DevOps teams to improve CI/CD, observability, reliability, and deployment maturity.

Quality, Security & Compliance

• Champion engineering quality, code standards, and design best practices across teams.
• Ensure compliance with security, privacy, and regulatory requirements relevant to healthcare technology.
• Drive engineering accountability for performance, scalability, availability, and cost optimization.

People Leadership & Talent Development

• Lead and scale a large, multi-team Software Engineering organization.
• Manage and develop Senior Managers, Engineering Managers, Tech Leads, and senior engineers.
• Own hiring strategy, onboarding, performance management, succession planning, and leadership development.
• Build a strong engineering culture focused on ownership, accountability, technical excellence, and continuous learning.

Stakeholder Collaboration

• Partner closely with Product, Data, AI/ML, Platform, Security, and Business leaders to align priorities.
• Communicate progress, risks, trade-offs, and roadmap decisions clearly to senior leadership.
• Translate complex business needs into executable technical strategies.

Required Skills:

• 15+ years of experience in software engineering, product engineering, or platform engineering.
• 6+ years leading large, multi-team engineering organizations (30+ engineers).
• Proven experience managing managers and senior technical leaders.
• Strong hands-on background in modern software engineering stacks (cloud platforms such as Azure/AWS, microservices, APIs, distributed systems).
• Deep understanding of SDLC, DevOps, CI/CD, reliability engineering, and cloud operations.
• Strong architectural mindset with the ability to influence cross-team technical decisions.
• Exceptional communication skills with the ability to influence without authority.

Why Join US

• Work on real-world healthcare and technology challenges, powered by emerging technologies and a strong innovation mindset.

• Be part of a fast-growing, people-first organization where your work creates measurable impact.

• Grow continuously with structured learning, certifications, and industry-recognized development programs.

• Collaborate with high caliber teams that value ownership, trust, and accountability.

• Grow alongside an organization that's scaling with purpose and clarity. Be part of a fast scaling Global Capability Center with meaningful global responsibility.

Benefits:

• Comprehensive health insurance coverage for associate, kids (2) and parents supporting physical and financial well being beyond the workplace.

• Accidental insurance coverage for the associate that adds an extra layer of security.

• Professional development programs with reimbursement support to help you upskill and grow with confidence.

• A workplace that is fully compliant with labor laws, including maternity and paternity benefits.

• Thoughtful experiences like welcome kits, company swag, and work anniversary gifts that recognize your journey with us.

• Benefits designed to support you at different stages of life and career, not just on day one.