Director of Operations

Company Description

Delmar International, established in 2017 and based in Amroha district, Moradabad, India, specializes in crafting handmade, hand-glazed stoneware ceramics. Renowned for its combination of creativity and functionality, the company focuses on designing timeless, durable, and attractive products .

Role Description

We are seeking a hands-on, execution-focused Director of Operations to lead end-to-end factory operations. This role will be responsible for driving production efficiency, building robust operational systems, and ensuring consistent delivery in a high-mix, variable-volume manufacturing environment.

Production & Operations Management

• Lead daily plant operations including production planning, scheduling, and execution
• Ensure optimal utilization of manpower, machinery, and materials
• Manage production across varying order volumes (200–5000 pcs per SKU)
• Drive improvements in throughput, yield, and overall efficiency

Planning & Inventory Control

• Establish and manage structured production planning systems
• Maintain optimal levels of raw materials (RM), work-in-progress (WIP), and finished goods (FG)
• Align production plans with demand and sales requirements

Cost & Performance Management

• Monitor and control operational costs including labor, energy, and material usage
• Track and improve key metrics such as cost per unit, rejection rates, and cycle time
• Identify and execute cost optimization initiatives

Quality & Process Excellence

• Ensure adherence to defined quality standards and customer specifications
• Reduce defects, rework, and process variability
• Implement continuous improvement practices across operations

Supply Chain Coordination

• Coordinate with procurement and vendors to ensure timely availability of raw materials
• Manage supplier performance and mitigate supply risks

Systems & Reporting

• Develop and implement MIS, dashboards, and reporting structures
• Build data-driven decision-making processes across the plant
• Standardize SOPs and operational workflows

Team Leadership

• Lead and develop plant managers, supervisors, and operational teams
• Establish accountability through clear KPIs and performance tracking
• Build a disciplined, performance-oriented work culture

Experience

• 10–18 years in manufacturing operations
• Minimum 5 years in a leadership role managing plant operations

Skills

• Strong expertise in production planning and process optimization
• Experience with lean manufacturing and continuous improvement
• Data-driven approach with experience in MIS/reporting systems
• Ability to manage high SKU variability and demand fluctuations
• Strong leadership and problem-solving skills

Education

• Bachelor's degree in Engineering / Operations / Industrial Management
• MBA (Operations) preferred