Director of Engineering

Requirements

• Own the engineering strategy and execution plan aligned with business goals (growth, revenue, uptime)
• Collaborate with CEO/CTO and Product leadership on roadmap and prioritization
• Shape architectural vision to support scalability, reliability, and global expansion
• Hire, mentor, and develop Engineering Managers, Tech Leads, and individual contributors
• Establish strong engineering culture — ownership, learning, accountability
• Ensure delivery of high-quality SaaS products on schedule
• Improve architecture, observability, DevOps, and security practices
• Prioritize refactoring, technical debt reduction, and quality improvements
• Lead disaster recovery planning and uptime SLAs
• Implement robust agile processes and metrics (velocity, cycle time, quality)
• Drive release planning, CI/CD automation, and test coverage
• Build systems for monitoring, alerting, and site reliability
• Work with Product & UX to translate market needs into technical solutions
• Partner with Sales & Customer Success on feasibility and delivery commitments
• Communicate engineering status and risks to stakeholders

Preferred Qualifications

• Master's in Computer Science, Engineering, or related
• Strong background in SaaS platforms and cloud infrastructure (AWS/GCP/Azure)
• Experience with microservices, APIs, data pipelines, multi-tenant systems
• Deep understanding of security, performance, observability, and DevOps
• Familiarity with real-time systems and travel-tech protocols
• 8+ years engineering leadership experience, including people management
• Experience scaling teams from 10 to 50+ engineers
• Provide strategic direction for the development and implementation of AI technologies. Define and implement the technology stack for AI development.
• Implementing new systems and infrastructures, ensuring technical excellence, versatility, safety, resiliency and scalability in the architecting and engineering of product solutions.
• Using stakeholders feedback to inform necessary improvements and adjustments to technology.
• Communicating technology strategy to partners and investors.
• Track record of ship-ing high-impact, reliable software
• Comfortable working in fast-moving environments with evolving priorities
• Strong business orientation — understands Product/Go-to-Market trade-offs
• Ability to balance speed, quality, and technical risk