Key Responsibilities
Strategic Leadership & Execution
- Define and drive the strategic roadmap for pharmacy and clinical IT applications modernization initiatives aligned with organizational goals and market needs.
- Partner with product management, design, and business leadership to prioritize initiatives that deliver maximum value.
- Ensure continuous innovation and adoption of best practices in product development and delivery.
Cross-Functional Leadership & Collaboration
- Lead and inspire a large, diverse team of 100+ engineers across multiple disciplines.
- Foster a collaborative culture that encourages knowledge sharing, accountability, and high performance.
- Work closely with the Executive Director and other senior leaders to ensure organizational alignment and effective resource allocation.
Product Lifecycle Management
- Oversee the end-to-end IT application solutions lifecycle from ideation, development, testing, deployment, to ongoing maintenance and enhancement.
- Implement robust processes to manage releases, quality assurance, and user feedback integration.
- Drive metrics-driven decision-making and continuous improvement initiatives.
- Ensure reliable, secure, and scalable infrastructure and platform operations supporting all pharmacy and clinical technology solutions.
- Manage vendor relationships, budgeting, and cost optimization strategies.
Stakeholder Communication & Reporting
- Provide regular updates and strategic insights to the Executive Director and board-level stakeholders.
- Communicate complex technical and operational concepts clearly to non-technical audiences.
- Lead risk management efforts and proactively address challenges impacting delivery or quality.
Team Development & Talent Management
- Build and nurture a high-performing leadership team and talent pipeline.
- Champion professional growth, mentorship, and diversity & inclusion initiatives.
- Conduct performance reviews, succession planning, and organizational development activities.
Required Qualifications
- Proven experience (18+ years) managing large engineering teams (100+ employees) in a product-development environment.
- Strong technical acumen in cloud computing & containerization (e.g., Openshift, Kubernetes, Azure), Java framework, message broker, DevOps and full stack technologies.
- Demonstrated success in scaling complex pharmacy applications and platforms driving enhanced member experience.
- Exceptional leadership, communication, and stakeholder management skills.
- Deep understanding of product lifecycle methodologies (Agile, Scrum, DevOps) and operational best practices.
- Experience managing cross-functional teams and collaborating with executive leadership.
Preferred Qualifications
- Exposure to USA healthcare domain, including working with pharmacy platforms and understanding of healthcare industry dynamics.
- Familiarity with compliance standards such as HIPAA and healthcare data privacy regulations.
- Knowledge of healthcare data technologies, interoperability standards (e.g., HL7, FHIR), and security best practices.
