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Customer Experience Orchestration (CXO) ( ) is a USD 5B+ business serving the needs of enterprise businesses including 95%+ of fortune 500 organizations.
We are hiring a Director of Engineering to lead a senior engineering organization responsible for large-scale, cloud-native platforms and AI/GenAI-powered capabilities. This role requires a leader with strong technical judgment, proven people leadership, and skill in connecting engineering decisions to organizational and customer outcomes.
You will own technology strategy and execution for highly distributed systems, while building a culture of engineering excellence, accountability, and innovation. You will lead engineers, engineering heads, and technical architects delivering enterprise-critical applications, numerous small-scale services, and agentic solutions.
Define and drive the technical vision and execution strategy aligned with CXO business priorities
Provide technical and architectural leadership across large-scale, distributed systems
Lead design and delivery of platforms comprising hundreds of microservices, ensuring scalability, reliability, security, and performance
Own end-to-end delivery and operations, balancing execution speed with long-term system health
Lead teams building AI/GenAI-powered customer-facing features and employing AI to improve engineering efficiency
Translate complex technical decisions into clear business and customer impact
Set a high bar for engineering excellence, ownership, and continuous improvement
Mentor senior engineers, managers, and architects through complex technical and organizational challenges
Build and sustain high-performing engineering teams, including hiring, retention, and career development
Partner closely with Product Management and multi-functional leaders to deliver on shared goals
Communicate effectively with technical and executive collaborators, influencing decisions and alignment
Passion and love of what you do!
18+ years in software engineering and engineering leadership, delivering large-scale, high-impact systems
Deep expertise in distributed systems, microservices architectures, and cloud platforms (AWS, Azure, GCP)
Strong understanding of system building, data structures, algorithms, and engineering guidelines
Solid understanding of AI and Generative AI, including experience delivering AI-powered capabilities
Experience in employing AI to improve engineering efficiency and developer productivity
Hands-on familiarity with modern languages and frameworks (e.g., Java, Python, React)
Proven ability to lead senior engineering organizations and influence across functions
Strong communication skills with the ability to engage technical and non-technical audiences
Pragmatic problem-solver who thrives in complex, fast-moving environments
Demonstrated ownership approach, bias for action, and ability to lead change at scale
Bachelor's degree or Master's degree with equivalent experience in Computer Science, Engineering, or related field.
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let's Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our , , , comprehensive , the , the we serve, and how you can help us advance our mission of empowering everyone to create.
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Job ID: 146306373