Director of Ecommerce

Grow Your Staff is looking for a Director of eCommerce for a US-based independent board game publisher focused on developing interactive business simulation games. This is a full-time remote position.

The role will have excellent growth opportunities. You will be directly working with the team based in New Hampshire, USA.

Experience required: 8-12 years

Time: 5:30 pm - 2:30 am IST (Monday-Friday)

CTC: INR 20-30 LPA

Location: Remote

Type of employment: Full-time

Responsibilities:

Lead the end-to-end strategy and execution of the company's eCommerce and omni-channel business, with a primary focus on growing and optimizing Amazon marketplaces.

Manage and grow all online sales channels, including Amazon platforms and the company's website, ensuring a consistent brand experience and strong revenue growth.

Develop and implement short-term and mid-term eCommerce strategies aligned with overall company growth goals.

Collaborate with Product, Creative, and Operations teams to develop and execute annual omnichannel plans.

Monitor and analyze eCommerce performance, web metrics, and digital analytics on a daily, weekly, and monthly basis to identify opportunities and optimize strategy.

Manage and oversee the entire eCommerce ecosystem, including merchandising, website UX, digital marketing, platform tools, analytics, and customer service operations.

Develop performance dashboards and leverage data-driven insights to guide decision-making and identify growth opportunities.

Drive initiatives to increase online consumer acquisition, engagement, retention, and conversion while improving overall revenue performance.

Utilize A/B testing tools and methodologies (Monetate, Optimize, Optimizely, or similar) and work with analytics platforms such as Google Analytics and Looker to monitor, interpret, and optimize digital performance.

Demonstrate strong leadership and collaboration across internal teams, partners, consultants, and vendors while maintaining strong expertise in Amazon platform operations and marketplace management.

Qualifications:

Bachelor's degree in Business, Marketing, Communications, or a related field.

Minimum 8 years of experience working with the Amazon platform and managing eCommerce sales channels.

Proven experience leading and scaling an eCommerce or omni-channel business.

Prior experience in the toy industry or a related consumer products category is considered a plus.

Strong analytical and problem-solving skills with the ability to interpret complex data and translate insights into actionable strategies.

Excellent written and verbal communication skills.