Director of Denial Management (US Health Insurance)

Company: Wellnite

Location: Remote (U.S. work hours)

Schedule: Monday–Friday, 9 hours/day

Compensation: Competitive salary (commensurate with experience)

Wellnite is a U.S.-based mental health care company providing accessible, insurance-covered therapy and psychiatry services across multiple states. We work directly with major commercial insurance plans to help patients access high-quality mental health care while ensuring providers are supported with strong operational and revenue infrastructure.

As Wellnite continues to scale, denial management and revenue recovery are critical to sustaining patient access and provider availability. This role plays a direct, measurable impact on company revenue and operational stability.

We are seeking an experienced Director of Denial Management to own and lead Wellnite's U.S. health insurance denial operations. This is a senior leadership role responsible for denial prevention, recovery, and process design across a growing payer mix.

This position is not for entry-level candidates. You must bring deep, hands-on expertise in U.S. medical billing, appeals, recoupments, and receivables, along with the ability to organize teams and create durable systems.

• Own and resolve recoupments and payer takebacks, including investigation and prevention strategies
• Draft, review, and standardize appeal letters across commercial and government payers
• Organize and manage denial-related accounts receivable, ensuring timely follow-up and resolution
• Analyze and categorize denial reasons (clinical, authorization, eligibility, coding, timely filing, etc.) and drive corrective action
• Build scalable denial workflows, playbooks, and escalation paths
• Train, mentor, and manage denial and billing teams
• Monitor denial trends, recovery rates, and financial exposure
• Partner cross-functionally with billing, credentialing, provider operations, and leadership
• Ensure compliance with payer policies and U.S. healthcare regulations

• 5+ years of U.S. medical billing, denial management, or revenue cycle experience
• Proven experience handling denials, appeals, recoupments, and A/R
• Strong understanding of commercial and government payer requirements
• Experience organizing receivables and improving recovery performance
• Demonstrated ability to lead, train, and scale teams
• Highly organized, detail-oriented, and execution-focused
• Availability to work U.S. business hours (9 hours/day, Monday–Friday)

• Experience with mental health or behavioral health billing
• Background in fast-growing healthcare or multi-state provider organizations
• Experience building denial management processes from the ground up

• Competitive, market-aligned salary
• High ownership and visibility within leadership
• Opportunity to build and scale a critical revenue function
• Remote work with consistent U.S. hours
• A mission-driven company focused on expanding access to mental health care

This role is for a seasoned denial management leader who understands payer behavior, knows how to recover revenue at scale, and can teach teams to execute with discipline. If you want ownership, accountability, and impact, this role is built for you.