Meet Our Team
The
Director of Consulting, role is a senior leadership position within Pega Consulting India (GTM), responsible for leading delivery excellence, talent development, and client engagement. This role is ideal for experienced leaders who can drive strategic initiatives, mentor consulting managers, and foster a culture of enablement and innovation.
Picture Yourself At Pega
You will be instrumental in shaping the future of Pega Consulting India by leading delivery teams, enabling talent, and building strong client relationships. Your leadership will help scale consulting capabilities and ensure consistent, high-quality outcomes across engagements.
Client Engagement & Strategic Execution
- Cultivate strong client relationships and act as a trusted advisor.
- Establish executive-level trust and shared definitions of success; negotiate scope, priorities, and trade-offs to protect outcomes while balancing constraints.
- Identify opportunities to improve client outcomes and expand engagement scope.
- Represent India Consulting in internal forums and contribute to regional and global strategic initiatives
- Drive ecosystem engagement with ISVs, resellers, and consulting partners to expand delivery capacity
What You'll Do At Pega
Delivery Leadership
- Lead and mentor a high-performing team of consulting managers and senior consultants.
- Drive delivery excellence across engagements, ensuring alignment with Pega's methodology and client expectations.
- Collaborate with cross-functional teams to enhance client adoption and expansion.
- Maintain a strong understanding of industry trends and competitive landscapes to inform delivery strategy.
- Ensure successful project execution and client satisfaction across engagements
People Management & Development
- Demonstrates a strong understanding of the company's strategy and actively integrates relevant industry trends and best practices to drive organizational transformation.
- Leads teams to embrace change, realign priorities, and adopt new ways of working that enhance impact and efficiency.
- Define goals, objectives, and development plans for team members.
- Partner with People team and Delivery Management to drive talent planning and career progression.
- Promote a culture of strategic thinking, innovation, and calculated risk-taking.
Who You Are
- A self-starter and passionate leader who drives strategic direction and delivers measurable results for the clients
- A strategic and empathetic leader with strong delivery and people management experience.
- Skilled in building high-performing teams and fostering cross-functional collaboration.
- Able to communicate effectively across technical and business audiences.
What You've Accomplished
- 15+ years of experience in Enterprise Consulting or delivery.
- 5+ years in people leadership roles.
- Experience running Pega projects is preferred.
- Experience in client engagement and enablement strategy.
- Experience in mentoring and succession planning.
- Exposure to global delivery models and consulting operations.
Preferred Strategic Accomplishments
- AI & Automation Strategy: Experience in embedding AI, ML, or intelligent automation into consulting delivery models or client solutions.
- Diversity & Inclusion Champion: Led initiatives that significantly improved diversity, equity, and inclusion metrics within consulting or delivery organizations.
- Innovation Leadership: Demonstrated success in incubating and launching new service offerings or delivery accelerators that have scaled regionally or globally.
Pega Offers You
- Gartner Analyst acclaimed technology leadership across our categories of products.
- Continuous learning and development opportunities
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay and bonus incentive, employee equity in the company.
- The opportunity to make a tangible impact on Pega's business operations and ability to scale.
Job ID: 23326
