About the Company
Tech Consulting is a US-based technology consulting firm specializing in staffing, staff augmentation, and IT consulting services across North America. Progriz CoE Pvt Ltd (Mumbai) serves as the organization's Center of Excellence, driving talent, delivery, and operational performance globally.
Role Overview
We are seeking a Director of People Operations to lead enterprise-wide workforce performance, productivity, and operational excellence. This role combines People Operations Leadership, AI-driven workforce optimization, and Executive support to the CEO.
Key Responsibilities
- Lead and manage cross-functional teams (Sales, HR, Finance, PMO, Tech, Hiring)
- Define KPIs/OKRs and track performance across teams
- Implement AI-powered workforce analytics and dashboards
- Drive process excellence and automation initiatives
- Oversee end-to-end talent lifecycle
- Maintain P&L visibility and support business decisions
- Act as a strategic partner to the CEO
Must-Have Requirements
- MBA from a recognized institution
- 15+ years in People Operations or Operational Leadership
- Experience in IT Consulting / Staffing
- Strong team management and productivity improvement track record
- Experience with AI tools or automation
Preferred Qualifications
- Experience in US–India business operations
- Exposure to AI tools like Power BI, Tableau, RPA tools
- Experience leading transformation initiatives
- High-discipline background (military/paramilitary preferred)
Key Skills & Traits
- Strong leadership and decision-making
- Performance-driven mindset
- Analytical and data-driven
- Excellent communication skills
- Process-oriented and efficiency-focused
- AI-first mindset
