Director of Data Insights, AI (Business Intelligence)
Job Description
Reporting to: Hybrid (Bangalore)
POSITION SUMMARY:
In this role, you will deliver actionable, data-driven insights that inform real-time decision- making and long-term strategy. You'll partner with cross-functional leaders, leverage cutting-edge AI and analytics tools, and help TELUS advance its mission of making AI more accessible, reliable, and impactful.
RESPONSIBILITIES:
- Strategic Insights & Storytelling: Rapidly convert complex data into compelling narratives that drive immediate action and shape long-term strategic direction.
- Team Leadership & Development: Recruit, mentor, and inspire a high-performing BI team, fostering a culture of innovation, agility, and continuous learning.
- Cross-Functional Collaboration: Serve as the go-to analytics partner for Product, Operations, and Engineering leaders, ensuring seamless access to critical data and insights.
- Data Innovation & Efficiency: Implement AI-driven analytics solutions, streamline data processes, and continuously improve time-to-insights.
- Performance & Impact Measurement: Define and track KPIs to quantify the business impact of BI initiatives, enabling data-driven decisions and measurable ROI.
- Scalability & Process Improvement: Anticipate growth and complexity; evolve BI infrastructure, governance, and tooling to meet the demands of a rapidly expanding global operation.
CORE COMPETENCIES:
- Ability to distill complex data into actionable insights
- Strategic problem-solving and resource allocation
- Leadership by influence; strong stakeholder management
- Enthusiasm for a data-driven culture
- Compelling data storytelling and presentation skills
- Comfort with ambiguity and rapid change
FUNCTIONAL COMPETENCIES:
- Mastery of data modelling, warehousing, and advanced analytics
- Deep experience with BI tools (Google Looker Studio & Power BI), including AI-driven analytics and scalable data platforms
- Strong analytical mindset: identify trends, patterns, and root causes
- Skilled at integrating diverse data sources, ensuring data quality and availability
- Adept at partnering with engineering and product teams to align BI solutions with business goals
QUALIFICATIONS:
- 7+ years in business intelligence or analytics roles; 3+ years in a managerial capacity and adoption of AI tools to increase dev productivity
- Bachelor's degree in Business, Data Science, Computer Science, or related field
- Exceptional communication and influencing abilities, with a proven track record of gaining buy-in from executive stakeholders
- Demonstrated success in accelerating data-driven decisions and measurable outcomes in a fast-paced environment
- Strong bias for action, continuous improvement, and driving tangible business results
- Flexible, able to attend meetings etc., outside of regular working hours
- Proven ability to work in a multicultural global environment
