About the Role: Join eClerx as a Senior Client Delivery Lead in Analytics, where you will lead our analytics and data engineering services for one of our top-tier clients, a global leader in payment processing and financial services. This role involves devising growth strategies for our data & analytics operations, managing P&L, and ensuring seamless daily delivery while fostering strong client relationships. You will also serve as a trusted advisor to the client's executive team and a guiding mentor to the service delivery team.
Senior Program Manager Roles & responsibilities:
- Lead and provide strategic direction to teams, ensuring alignment with client's business objectives
- Actively collaborate with the Marketing, Marketing Operations, Marketing Technology, Risk & Controls, and Automation teams to consult and facilitate the seamless execution of marketing campaigns and initiatives
- Collaborate with client stakeholders to shape and execute the target operating model for data operations, data engineering, and insights teams
- Drive revenue growth by understanding client needs, proposing innovative commercial constructs, and capitalising on upsell & cross-sell opportunities
- Accountable for ensuring we are recruiting a highly skilled workforce of data engineers, data analysts and data scientists to support RTB and CTB initiatives of the Client
- Work closely with sales and consulting teams to expand current business and explore new transformation-led opportunities
- Stay updated with industry trends, and champion the adoption of cutting-edge tools, methodologies, and technologies
Qualifications and Requirements:
- Master's / Bachelor's degree in Management / Engineering / Mathematics / Statistics or any related quantitative discipline
- The ideal candidate must have a minimum of 15+ years of experience in Data Management, Analytics, or Decision Science, including P&L Management responsibilities
- Experience working in services/consulting space, building and leading large analytics business and demonstrated success in delivering to clients across industries and domains preferably Banking and Financial Services
- Proven track record of building and leading high growth teams; demonstrated experience in hiring, retaining, and scaling geographically dispersed, high-performing teams
- Experience in collaborating, communicating, and influencing different stakeholders to drive inclusion, efficiency, and creative solutions
Personal Attributes
- Consistently maintains a broad perspective, understanding issues within the larger context of overarching business strategies
- Demonstrates the ability to comprehend business challenges and adeptly translate them into actionable solutions
- Embodies a customer-focused mind-set, always prioritizing their needs
- Excels in both technical and business communication, ensuring clarity and understanding across all levels
- Acts with conviction, ensuring decisions are well-informed and of high quality
- Exhibits strong commercial acumen, understanding the nuances of the business landscape
- Proficient in stakeholder management, ensuring alignment and collaboration across various groups
- Champions and cultivates innovative approaches and solutions.
