- Help leading enterprises modernize their infrastructure without upfront capital
- Be part of a collaborative environment where innovation meets purpose
About Our Client
A global leader in sustainability and infrastructure modernization, helping enterprises decarbonize and optimize operations across thousands of sites worldwide.
Job Description
- Own all IT operations and service delivery, ensuring predictable, stable, and secure technology operations aligned with business priorities
- Deliver comprehensive ITIL implementation across the organization including change management, configuration management, release management, incident management, and service level management
- Execute IT service management strategy, driving operational excellence and continuous improvement
- Execute administration and operations of enterprise systems including CRM (Salesforce), ERP (NetSuite), and marketing automation platforms (HubSpot)
- Oversee enterprise systems administration across diverse technology platforms including SaaS applications and integrated business platforms
- Drive execution of cybersecurity controls, monitoring, and incident response as defined by the security strategy
The Successful Applicant
- Minimum of 12+ years of progressive IT leadership experience including systems administration, team management, and multi-national team leadership with proven track record of driving operational excellence
- Deep expertise in ITIL v4 methodologies including comprehensive understanding of service management, change management, configuration management, release management, and incident management with proven implementation experience
- Exceptional English communication and influence skills with demonstrated ability to communicate complex technical concepts to diverse audiences and build collaborative partnerships across cultural boundaries
- Proven execution leadership with ability to translate strategic direction into operational results while partnering effectively with senior leadership
- Strong coaching and mentoring capabilities with proven experience developing technical talent and building operational capabilities in distributed team environments
- Demonstrated Agile methodology expertise including iterative delivery, stakeholder collaboration, cross-functional team leadership, and continuous improvement practices
- Customer-obsessed mindset with experience delivering technology solutions that prioritize user experience, adoption success, and measurable business outcomes
- Experience with enterprise systems including CRM platforms (Salesforce), ERP systems (NetSuite), and marketing automation tools (HubSpot)
What's on Offer
- Competitive salary package ranging from ₹70lac to 1Crore
- Opportunity to work with a globally reputed organization
- Challenging and rewarding role in the Technology & Telecoms industry.
- Supportive and professional work environment.
- Attractive holiday and leave policy.
If you are a passionate and experienced IT professional, this is your chance to take your career to the next level. Apply now to join our team!
Contact: Rikkin Patel
Quote job ref: JN-122025-6905042
