Director India - Enterprise Ireland

Title: Director India - Enterprise Ireland (Overseas Manager India)

Reporting to: Regional Director – India, Middle East & Africa (IMEA)

Location: Mumbai, India

Contract Duration: 3-year local assignment with the option to extend to 5 years based on successful delivery of a range of milestones throughout the course of the assignment.

Company

Enterprise Ireland is the Irish Government's enterprise development, trade and innovation agency, responsible forsupporting the growth, internationalisation and global competitiveness of Irish-owned businesses.Established in 1998, the organisation plays a central role in Ireland's economic development by helping ambitious Irishcompanies start, innovate, compete, scale and connect with international markets. Through funding, strategic advisorysupport, innovation programmes and market access, Enterprise Ireland works with businesses across their growthjourney, from high-potential start-ups and SMEs to established companies seeking to become global leaders.

Enterprise Ireland supports companies across a broad range of sectors, including technology, life sciences, engineering, financial and business services, food, sustainability and advanced manufacturing.

Today, Enterprise Ireland supports more than 4,000 Irish-owned businesses and has an international network spanning 42 overseas offices. Companies supported by Enterprise Ireland employ more than 232,000 people and generate €38.86 billion in exports, reflecting the organisation's significant contribution to Ireland's enterprise ecosystem and its ambition to make Irish exporting companies a primary driver of the Irish economy.

Job Description

The Director India is responsible for leading and delivering Enterprise Ireland's strategy for the Indian market including Sri Lanka and Bangladesh building on the significant progress already achieved. This will involve the continued development and execution of sectoral and regional plans to deliver ambitious targets across all relevant sectors.

The role involves leading a small, diverse and highly motivated team of three, maximising client impact, fostering innovation / new ideas and ensuring full adherence to Enterprise Ireland's organisational policies. This includes supporting the team in India to provide strategic advice to clients and to facilitate high-value introductions to buyers and key stakeholders to accelerate market development. Client Service Excellence is central to everything they do a deeply embedded culture of going the extra mile for their client companies, underpinned by world-class technology platforms such as Salesforce. The guiding principle of the Global Markets Division across its 40 offices worldwide, is: right client, right market, right time.

The successful candidate will represent Enterprise Ireland as a trusted custodian of its reputation in-market including media engagement, public speaking, and close collaboration with external stakeholders in India, as well as Team Ireland colleagues (The Irish Embassy in Delhi and the Consul General in Mumbai (where Enterprise Ireland is based), IDA, Bord Bia & Tourism Ireland).

This is a key leadership position and as a member of the IMEA management team, the candidate will be responsible for all in-market activities while also contributing to the further development & implementation of the company's regional strategies and strengthening collaboration across the IMEA team, APAC colleagues & the wider Global Markets Division.

Key Deliverables

Develop and lead a high performance Team.

· Lead the India team to achieve all strategic and operational targets, supporting both new market entrants and scaling companies to deliver sustainable export growth for Enterprise Ireland clients in India.

· Lead, manage & coach the team to maintain high levels of engagement, performance & output including the active implementation of performance development and review processes.

· Oversee the day-to-day operations of the office including budget management, payroll &

delivery against office targets.

Implement a range of services and solutions to support Irish company sales activities in the

region, leading to job growth in Ireland.

· Lead the design and delivery of targeted in-market sector initiatives prioritising key clients to grow market share & ensuring full alignment with the priorities of sector teams in Ireland.

· Develop and implement effective processes to prioritise client engagement & maximise impact supporting both new market entrants & established exporters to achieve greater scale in the

region.

· Work closely with overseas and Ireland-based colleagues to identify high-potential and high-

engagement clients & to determine the most appropriate business models to support effective

market entry & preparation.

· Collaborate with colleagues and the Education team in Ireland to support international student

recruitment & the partnership ambitions of Irish higher education institutions with Indian

universities in research & innovation.

· Deliver a range of services & solutions aligned with the new operating model to support Irish

companies sales activities in target markets contributing to export growth & jobs in Ireland.

· Provide direct, strategic advice to clients on key aspects of doing business in India, including channel to market, competition, local partnerships, establishing an in-market presence, recruitment, regulation & compliance.

· Communicate market trends & opportunities to relevant exporters both internally & in the public domain ensuring clients are well informed on opportunities & the critical success factors for growing exports in India.

· Help build client capability to credibly pursue sales opportunities with Enterprise Ireland support including identifying prospects for financial assistance under the Strategic Marketing Review, Market Research & Market Validation grants Funding & grants | Business Support | Enterprise Ireland

Gain a thorough understanding of the markets & build a network of contacts and supports in relevant sectors or service providers.

· Build strong, collaborative relationships with the Department of Enterprise Tourism & Employment (DETE), Department of Foreign Affairs and Trade Policy (DFAT) and key stakeholders including IDA Ireland, Bord Bia & Tourism Ireland ensuring continued awareness of Enterprise Ireland's priorities, objectives & opportunities for collaboration.

· Establish & grow effective networks & relationships with relevant trade & economic bodies in India.

· Build & nurture an extensive network of senior-level contacts across relevant buying organisations ensuring strong awareness of the range of world-class capabilities available from Ireland.

· Develop and deepen expertise in key market sectors where Enterprise Ireland clients have significant capability & proactively share this insight with relevant clients and sector teams.

Deliver on all assigned corporate responsibilities.

· Deliver on all organisational metrics & targets agreed with the Regional Director, IMEA.

· Contribute actively as a member of the Enterprise Ireland IMEA Regional Management Team, proposing and implementing new initiatives, project ideas and market opportunities to drive export growth & job creation in Ireland.

· Play a lead role in executing Enterprise Ireland's five-year corporate strategy, highlighting the continued importance of the target market in delivering growth & scale for Enterprise Ireland clients.

· Work collaboratively with relevant HQ colleagues to deliver an integrated & effective client engagement model.

· Proactively engage with the Marketing and Communications team at HQ to deliver initiatives that raise the profile of Ireland, Enterprise Ireland & its clients across the market.

· Lead by example in capturing relevant market & client information in organisational management information systems ensuring regular & accurate updates on Salesforce & in monthly reports.

· Achieve budget management targets as set by the Regional Director, IMEA.

· Represent Enterprise Ireland across media, Irish business associations & the extensive network of Irish-educated business alumni projecting a positive image of Ireland as a world-class international supply source.

Functional Competencies:

· Demonstrated experience in leading and managing a team to deliver against targets, with proven teamwork skills and a strong track record of achieving results.

Proven expertise in building strategic networks including:

§ Key relationships with business leaders across the region;

§ Strong connections across trade bodies and other international agencies in the region;

§ Close, integrated collaboration with relevant sector divisions in Ireland.

Proven business development experience, including:

§ At least 10–15 years commercial or other relevant experience;

§ Strong commercial and marketing acumen, with a sound understanding of business models, sales processes & market development strategies;

§ A clear understanding of company growth stages and their corresponding needs;

§ Demonstrated experience in developing & implementing successful marketing, sales & business development strategies that drive business growth & international expansion;

§ Good knowledge & understanding of the major issues affecting business competitiveness & their potential impact on Irish companies operating in, or seeking to enter, the region.

· Ability to work across multiple sectors, with knowledge & understanding of some or all of the key sectors relevant to the region.

· Proven project management skills, including the ability to oversee & manage significant events such as inward & outward trade missions involving Government Ministers.

· Ability to manage multiple competing priorities.

· A high level of flexibility to travel across priority markets in support of Enterprise Ireland & client objectives.

· Excellent communication & presentation skills.