Director- Governance & Risk

Responsibilities

• Business Continuity Planning (BCP) Development:
• Create, document, and update business continuity plans (BCPs) for all business functions across MetLife GCC.
• Work closely with department leaders to align BCPs with business objectives, regulatory requirements, and best practices.
• Risk Assessment and Business Impact Analysis (BIA):
• Conduct regular risk assessments and business impact analyses to identify potential threats and vulnerabilities to MetLife operations.
• Evaluate the financial, operational, and reputational impact of potential disruptions.
• Incident Response and Crisis Management:
• Serve as a key stakeholder in the development of incident response plans, ensuring that all critical functions are prepared for swift recovery.
• Lead crisis management exercises and tabletop simulations to train staff and assess our readiness.
• Regulatory Compliance and Audit Support:
• Ensure compliance with industry regulations and standards, including ISO 22301, SOC 2, DORA and GDPR.
• Support internal and external audits by maintaining accurate documentation and reporting on BCP initiatives.
• Continuous Improvement and Innovation:
• Stay current on trends and emerging technologies in business continuity and disaster recovery.
• Continuously refine and enhance MetLife BCP strategy based on lessons learned from testing, real incidents, and industry developments.
• Disaster Recovery (DR) Strategy and Execution:
• If need be Design, implement, and maintain disaster recovery strategies for our IT infrastructure and cloud-based services (e.g., AWS, Azure).
• Coordinate disaster recovery drills, testing scenarios, and post-mortem reviews to ensure effectiveness and readiness.